Unity crashed - no window options, no keyboard - unity disappeared

Bug #1165463 reported by Charles Ford on 2013-04-06
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Unity
Confirmed
Undecided
Unassigned
unity (Ubuntu)
Undecided
Unassigned

Bug Description

I lost use of my keyboard, sorry!

Anyways, unity's window manager top bars of the windows, the panel at the top and the side panel all disappeared. I was unable to use the keyboard, but I could use my mouse to copy information and paste it.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: unity 6.12.0daily13.04.01-0ubuntu1
ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
Uname: Linux 3.8.0-16-generic i686
ApportVersion: 2.9.2-0ubuntu5
Architecture: i386
CasperVersion: 1.330
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
Date: Sat Apr 6 12:54:50 2013
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130402.1)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)

Charles Ford (charlesford42) wrote :
description: updated
summary: - unitybug13.04ubuntu-bug unity
+ Unity crashed - no window options, no keyboard - unity disappeared
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu laptop testing tracker.

A list of all reports related to this bug can be found here:
http://laptop.qa.ubuntu.com/qatracker/reports/bugs/1165463

tags: added: laptop-testing
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1165463

tags: added: iso-testing
fantonia (antoniazzifabio) wrote :

After dist-upgrade yesterday, in unity desktop has disappears sidebar and relative bars. I see some packages have been removed for unity. i reinstall unity desktop (ubuntu-desktop) but desktop have been without sidebar and toolbars

Christopher Townsend (townsend) wrote :

Hi Charles,

We've recently been seeing a number of bugs where Compiz is crashing (bug #1166765), which exhibits this behavior. In those cases, it seems the Nvidia binary drivers are being used. However, in this bug, it's not clear which gfx card is being used.

Could you provide which gfx card is being used in your case? I'd like get a bit more info before dup'ing to the aforementioned bug.

Thanks!

from lspci I get this: 01:00.0 VGA compatible controller: ATI Technologies
Inc M22 [Mobility Radeon X300]

I'm running a Dell Inspiron 9300

On Mon, Apr 15, 2013 at 9:57 AM, Christopher Townsend <
<email address hidden>> wrote:

> Hi Charles,
>
> We've recently been seeing a number of bugs where Compiz is crashing
> (bug #1166765), which exhibits this behavior. In those cases, it seems
> the Nvidia binary drivers are being used. However, in this bug, it's
> not clear which gfx card is being used.
>
> Could you provide which gfx card is being used in your case? I'd like
> get a bit more info before dup'ing to the aforementioned bug.
>
> Thanks!
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1165463
>
> Title:
> Unity crashed - no window options, no keyboard - unity disappeared
>
> Status in “unity” package in Ubuntu:
> New
>
> Bug description:
> I lost use of my keyboard, sorry!
>
> Anyways, unity's window manager top bars of the windows, the panel at
> the top and the side panel all disappeared. I was unable to use the
> keyboard, but I could use my mouse to copy information and paste it.
>
>
> ProblemType: Bug
> DistroRelease: Ubuntu 13.04
> Package: unity 6.12.0daily13.04.01-0ubuntu1
> ProcVersionSignature: Ubuntu 3.8.0-16.26-generic 3.8.5
> Uname: Linux 3.8.0-16-generic i686
> ApportVersion: 2.9.2-0ubuntu5
> Architecture: i386
> CasperVersion: 1.330
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> Date: Sat Apr 6 12:54:50 2013
> LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20130402.1)
> MarkForUpload: True
> ProcEnviron:
> TERM=xterm
> PATH=(custom, no user)
> XDG_RUNTIME_DIR=<set>
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> SourcePackage: unity
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1165463/+subscriptions
>

Christopher Townsend (townsend) wrote :

Hi Charles,

Thanks for the info. To follow up on that, is the machine using the fglrx binary driver or the open source radeon driver?

Thanks!

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
Oliver Dungey (oliver-dungey) wrote :

Same problem here after upgrading to 13.04 (previously had problems with this early on with 12.04). I'm running nvidia-current (304) with a 9600GT (desktop not mobile).

Oliver Dungey (oliver-dungey) wrote :

Sorry for double post, problem resolved after running: dconf reset -f /org/compiz/

Changed in unity:
status: New → Confirmed

How did you run `dconf reset -f /org/compiz/` if unity is broken (it complains `error: Cannot autolaunch D-Bus without X11 $DISPLAY` when run in console opened with <kbd>Strg</kbd>+<kbd>Alt</kbd>+<kbd>F5</kbd>)?

Forget it, if there's an (almost) invisible window (e.g. 1x1 pixel window size), one has to figure out which it might be and kill it in the tty console with `kill` (or `pkill` if you want), then a terminal can be opened with <kbd>Ctrl</kbd>+<kbd>Alt</kbd>+<kbd>t</kbd>.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers