Empathy doesn't open when clicking messages -> chat in system tray

Bug #1130713 reported by Rob Quist on 2013-02-20
This bug affects 5 people
Affects Status Importance Assigned to Milestone
unity (Ubuntu)

Bug Description

Whenever I click the message-icon in the top (next to the clock / battery status) systemtray, and select "chat", i expect Empathy to open. Preferably the chat-window, not the contactlist.

If empathy is not yet started, the contact list opens up. This is as expected.

If empathy is already open, but minimalized, neither the contact list nor the chat window opens. I expect the chat window to open if its minimalized, or the contact list, if the chat window is not yet opened.

This is my first bugreport, so please inform me if i've missed something.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: unity 5.18.0-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
Uname: Linux 3.2.0-37-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
Date: Wed Feb 20 16:09:42 2013
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MarkForUpload: True
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)

Rob Quist (y-email) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
Christoph Buchner (bilderbuchi) wrote :

I got this bug, too. in fact, pretty often it's impossible to get to the contact list when it's closed.
When I got one chat window open, clicking on empathy in the messaging menu does nothing.
Closing the chat window, then clicking on empathy in the messaging menu does nothing.
I can't even quit empathy to start it again, short of "killall empathy", that can't right?

Rob Quist (y-email) wrote :

Exactly Christoph. I find this very annoying. I have the same issues.

Changed in unity:
status: New → Confirmed
Alex Baggott (alex-baggott) wrote :

As part of the big bug review for 16.04 LTS, I have tested this on 15.10 and the bug is still there.

I don't see "chat" in the menu, just Empathy. However, the behaviour is the same: Clicking on Empathy opens the contact list, but not the chat window, when Empathy is already minimised.

tags: added: desktop-bugscrub-triaged
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