Unity Launcher: Software Updater cannot be opened

Bug #1090414 reported by BertN45
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
unity (Ubuntu)
New
Undecided
Unassigned

Bug Description

If the system detects updated software, it will show the Software Updater icon in the launcher. Clicking on the icon has no effect, right clicking on the icon and selecting "Software Updater" has no effect. Only the entry "Install all updates" results in action, it shows the progress bar in the icon and seemingly the updates are installed. Also in this mode it is not possible to open the main window of the Software Updater.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: unity 6.12.0daily12.12.05-0ubuntu1
ProcVersionSignature: Ubuntu 3.7.0-6.14-generic 3.7.0
Uname: Linux 3.7.0-6-generic i686
.tmp.unity.support.test.0:

ApportVersion: 2.7-0ubuntu2
Architecture: i386
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
Date: Fri Dec 14 11:10:41 2012
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
GraphicsCard:
 Intel Corporation 82915G/GV/910GL Integrated Graphics Controller [8086:2582] (rev 04) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:3005]
   Subsystem: Hewlett-Packard Company Device [103c:3005]
InstallationDate: Installed on 2012-11-08 (35 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha i386 (20121107.2)
MachineType: Hewlett-Packard HP Compaq dc7100 CMT(PP480US)
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.7.0-6-generic root=UUID=6b5e059b-288d-4540-950f-c6cecdaeb48c ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/16/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786C1 v01.05
dmi.board.name: 0968h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA5310HC5
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786C1v01.05:bd06/16/2004:svnHewlett-Packard:pnHPCompaqdc7100CMT(PP480US):pvr:rvnHewlett-Packard:rn0968h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.name: HP Compaq dc7100 CMT(PP480US)
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.9~daily12.12.05-0ubuntu2
version.libdrm2: libdrm2 2.4.40-1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0.1-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0.1-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0.902-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.0.0-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.14-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.4-0ubuntu1
xserver.bootTime: Fri Dec 14 10:36:33 2012
xserver.configfile: default
xserver.devices:
 input Power Button KEYBOARD, id 6
 input Power Button KEYBOARD, id 7
 input SEJIN SEJIN USB joint Keyboard KEYBOARD, id 8
 input saa7134 IR (Encore ENLTV) KEYBOARD, id 9
 input ImPS/2 Logitech Wheel Mouse MOUSE, id 10
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.0.902-0ubuntu1
xserver.video_driver: intel

Revision history for this message
BertN45 (lammert-nijhof) wrote :
Revision history for this message
Sami Jaktholm (sjakthol) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 989588, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
BertN45 (lammert-nijhof) wrote :

The Software Updater could be started using the Dash. However just before or during reporting this bug, the Software Updater stalled at the point shown in the screenshot.

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