Nothing happens when I click the Update Manager icon

Bug #1001067 reported by Andrew on 2012-05-18
This bug affects 5 people
Affects Status Importance Assigned to Milestone
unity (Ubuntu)

Bug Description

An icon for the Update Manager has appeared in the launcher. Nothing happens when I click it.


 - The icon has a turquoise triangle next to it and is superimposed with the number "96". (See attached screenshot)
 - When I hover over it, a label that says "Update Manager" is displayed.
 - When I click it, nothing happens.
 - When I double-click it, nothing happens.
 - When I right-click it, a menu is displayed containing five items.
 - When I middle-click it, nothing nothing happens.
 - After dragging it to a new position, the it still behaves the same.
 - When I press Alt+Tab, an Update Manager icon is displayed.
 - When I switch to the Update Manager icon using Alt+Tab, nothing happens.
 - When I search for and click on the Update Manager icon in the dash, nothing happens.
 - When I click on that-nameless-icon-that-looks-like-a-hybrid-between-a-gear-and-a-power-symbol-in-the-top-right-corner-of-the-screen and then click "Updates Available", nothing happens.
 - 'ps -ef | grep update' returns 'update-notifier' and '/usr/bin/python /usr/bin/update-manager --no-focus-on-map'
 - Killing '/usr/bin/python /usr/bin/update-manager --no-focus-on-map' made the Update Manager icon go away.
 - Clicking that-nameless-icon-that-looks-like-a-hybrid-between-a-gear-and-a-power-symbol-in-the-top-right-corner-of-the-screen and then clicking "Updates Available" again caused the Update Manager to finally appear and prompt me to install 96 updates.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: unity 5.10.0-0ubuntu6
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,gnomecompat,grid,imgpng,mousepoll,move,place,regex,resize,session,snap,unitymtgrabhandles,vpswitch,wall,commands,animation,expo,ezoom,fade,scale,unityshell,workarounds]
Date: Thu May 17 18:53:34 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
 PATH=(custom, user)
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Andrew (andrewkvalheim) wrote :
description: updated
Revision history for this message
Omer Akram (om26er) wrote :

Thanks for the bug report. This particular bug has already been reported and is a duplicate of bug 1003950, so is being marked as such. Any further discussion regarding the bug should occur in the other report. Feel free to report any other bugs you may find.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status: New → Confirmed
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