Miscounts number of messages in the inbox

Bug #1061307 reported by Avi Greenbury on 2012-10-03
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
unity-webapps-reddit (Ubuntu)
Undecided
Unassigned

Bug Description

I am, here, working on the assumption that the 'Inbox: Xm' thing in the dropdown from the envelope in the indicator bar is a count of the number of new messages in what Reddit calls the 'letterbox' (perhaps that's another bug :) )

Even if I have some unread mail in my letterbox (such that the envelope on the Reddit website is red), the count of messages in the above dropdown remains at zero. I've attached a screenshot showing both.

I've another bug open about this package (1059882), which I think is the miscolouring of the envelope, wheras this bug refers to the counting of the messages. I'm well aware that the cause may be the same, but the effect isn't :)

In traditional step-by-step form:

What I see:
1) Have unread messages in your reddit inbox
2) Click on the envelope in the notification area
3) See the message count be zero

What I expect:
1) Have unread messages in your reddit inbox
2) Click on the envelope in the notification area
3) See the message count reflect the number of unread messages.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: unity-webapps-reddit 2.2
ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
Uname: Linux 3.5.0-16-generic x86_64
ApportVersion: 2.5.3-0ubuntu1
Architecture: amd64
Date: Thu Oct 4 00:01:51 2012
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120910)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: unity-webapps-reddit
UpgradeStatus: No upgrade log present (probably fresh install)

Avi Greenbury (bigreds) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity-webapps-reddit (Ubuntu):
status: New → Confirmed
Stephen Kraemer (straemer) wrote :

Ok, so from what it looks like the Inbox: Xm is actually indicating the time (in minutes) since the inbox has been checked.

My proposed fix for 1059882 (see https://code.launchpad.net/~straemer/ubuntu/quantal/unity-webapps-reddit/fix-for-1059882/+merge/151347 ) will change this behaviour, but it still won't be perfect. With that fix, the number of unread messages will either be 0 or 1, depending on whether or not there is unread mail. Unfortunately, there does not appear to be an easy way to check the actual number of messages through simply reading the reddit page.

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