Comment 33 for bug 1755106

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Khurshid Alam (khurshid-alam) wrote :

I found the root cause. Unity uses legacy keygrabber code depending on xdg env variable DESKTOP_SESSION. But since artful DESKTOP_SESSION is "unity" and not "ubuntu".

The fix is in unity7-desktop ppa.

https://code.launchpad.net/~unity7maintainers/+archive/ubuntu/unity7-desktop

In 18.10, add the ppa (ppa:unity7maintainers/unity7-desktop)and upgrade unity-settings-daemon and libunity-settings-daemon.

Now custom shortcuts works as expected.

Note: The ppa also the fix for sharing panel.