[Dash] Language in "Uninstall confirmation" in the UX doc looks wrong

Bug #1234211 reported by Alejandro J. Cura
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu UX
Fix Released
Undecided
Mike Nagle
unity-scope-click (Ubuntu)
Fix Released
High
dobey

Bug Description

The texts in the "Uninstall confirmation" page in the Apps Scope UX spec don't match the same texts in the Dash Visual Design document, and they have some typos.

Also, the buttons in the Visual Design document are "Yes, uninstall" and "No", and afaik they should be both labeled with actions.

Please look here for more comments.
https://code.launchpad.net/~alecu/unity-scope-click/confirm-uninstalls/+merge/188726

Tags: appstore

Related branches

Changed in unity-scope-click:
importance: Undecided → High
assignee: nobody → Alejandro J. Cura (alecu)
Revision history for this message
dobey (dobey) wrote :

Copied over from the MP:

17 + var message = "Uninstall this app will delete all the related information. Are you sure you want to uninstall?";
18 + var preview = new Unity.GenericPreview("Confirmation", message, null);
19 + preview.add_action (new Unity.PreviewAction (ACTION_CLOSE_PREVIEW, ("Not anymore"), null));
20 + preview.add_action (new Unity.PreviewAction (ACTION_CONFIRM_UNINSTALL, ("Yes Uninstall"), null));

The text here should be changed, I think.

We should probably use "Remove" rather than "Uninstall" in the UI, For the message, I would suggest:

"Removing this application will delete all its information. Do you want to continue?"

And for the buttons, I would use "Cancel" and "Remove" respectively.

Also, we should use "application" in all UI, and not the short-hand "app."

dobey (dobey)
summary: - Texts in "Uninstall confirmation" in the UX doc look wrong
+ Language in "Uninstall confirmation" in the UX doc look wrong
summary: - Language in "Uninstall confirmation" in the UX doc look wrong
+ Language in "Uninstall confirmation" in the UX doc looks wrong
Revision history for this message
Launchpad Janitor (janitor) wrote : Re: Language in "Uninstall confirmation" in the UX doc looks wrong

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity-scope-click (Ubuntu):
status: New → Confirmed
dobey (dobey)
affects: unity-scope-click → unity-scope-click (Ubuntu)
Revision history for this message
dobey (dobey) wrote :

Even better, I would recommend completely removing the confirmation page. It's ugly, a lie, and disruptive to the user experience. Removing an app does not delete an app's information, and in some cases, the app may not actually be removed from the system at all (if other users on a multi-user device have "installed" it, or if it's a pre-installed app, for example).

Mike Nagle (mikenagle)
Changed in ubuntu-ux:
assignee: nobody → Mike Nagle (mikenagle)
Revision history for this message
dobey (dobey) wrote :

Mike, were you able to look at this at all? Would be nice if we could just get rid of the confirmation here.

Revision history for this message
Mike Nagle (mikenagle) wrote :

I think we still need the confirmation as it's quite a destructive action (from the user's perspective at least - even though they can re-download the app). I agree the messaging could be better though. Can you link to the spec and visual designs you're woking from please just so I can check I'm looking at the same ones.

If uninstalling doesn't delete the info then we should certainly not have that as the message. I wouldn't say Remove though as it could be ambiguous in some places. We should say uninstall or delete. How about:

Uninstall appname?

[Cancel] [Uninstall]

Revision history for this message
Alejandro J. Cura (alecu) wrote : Re: [Bug 1234211] Re: Language in "Uninstall confirmation" in the UX doc looks wrong

On Tue, May 6, 2014 at 7:26 AM, Mike Nagle <email address hidden> wrote:
> I think we still need the confirmation as it's quite a destructive
> action (from the user's perspective at least - even though they can re-
> download the app). I agree the messaging could be better though. Can you
> link to the spec and visual designs you're woking from please just so I
> can check I'm looking at the same ones.

Here's the spec:
https://docs.google.com/a/canonical.com/document/d/1qjnUirxkswgCvWRT5ervfQoR03zs-7HIIMI2e3Lvuqs/edit#heading=h.ntxd0dh4d0gb

And these are the visual designs:
https://docs.google.com/a/canonical.com/presentation/d/1X3_G6reCpcFJxzxn1Xtv9wK5n3-wOW-6z2l0qSZ8-sg/edit#slide=id.gefa49ee0_011

Revision history for this message
dobey (dobey) wrote : Re: Language in "Uninstall confirmation" in the UX doc looks wrong

I'm OK with just "Uninstall $appname?" sure. Would rather not have the confirmation at all (I don't think it's as destructive as we are making it out to be, by having the confirmation).

As alecu already posted the links to the previous spec/visuals I won't repeat them. I did notice the new specs/visuals we received yesterday had no confirmation in any of the uninstall workflows. So I am slightly confused by the conflicting information from there, and this bug report, as well. :)

Revision history for this message
Mike Nagle (mikenagle) wrote :

I'll make sure the app store specs have the uninstall confirmation in there

dobey (dobey)
Changed in unity-scope-click (Ubuntu):
status: New → In Progress
assignee: Alejandro J. Cura (alecu) → Rodney Dawes (dobey)
dobey (dobey)
Changed in unity-scope-click (Ubuntu):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package unity-scope-click - 0.1+14.10.20140516-0ubuntu1

---------------
unity-scope-click (0.1+14.10.20140516-0ubuntu1) utopic; urgency=low

  [ Rodney Dawes ]
  * Improve the text in the uninstall confirmation dialog per latest
    design. (LP: #1234211). Reorder the header and screenshots to more
    closely match the new design. Translations updates. Update autopilot
    tests for some changes in apps and unity8. Log the response body on
    network errors. Initial work for splitting scope per new designs.
    Support running unit tests under valgrind. (LP: #1234211)
 -- Ubuntu daily release <email address hidden> Fri, 16 May 2014 15:34:59 +0000

Changed in unity-scope-click (Ubuntu):
status: Fix Committed → Fix Released
summary: - Language in "Uninstall confirmation" in the UX doc looks wrong
+ [Dash] Language in "Uninstall confirmation" in the UX doc looks wrong
Changed in ubuntu-ux:
status: New → Triaged
Mike Nagle (mikenagle)
Changed in ubuntu-ux:
status: Triaged → Fix Released
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