Comment 0 for bug 1053678

Dylan McCall (dylanmccall) wrote :

Open the dash and type "Adobe Reader". Today, The Highest Priority Result (assuming you do not have Adobe Reader installed) is Adobe Reader for Android on the Amazon app store. (See attached screenshot 1). Clicking the very appealing (and very large, thanks to bug #1053628) icon will open your web browser on this page:

It is easy to imagine a user now, in no particular order:
 - Attempting to "install" the software for their Ubuntu system, via Amazon's Android app store
 - Cursing our ugly and fragmented process for installing software
 - Being very, very confused and frustrated

So, that's pretty bad. Here's another example:

Here, searching the dash for Photoshop results in some pieces of software, all of which cost lots of money. These are all for Windows, but by presenting these applications in the dash, under the header "Other suggestions," we seem to be recommending them. It's quite likely that a user will assume, here, that the software works in Ubuntu.

Finally, I searched for Bastion. Bastion is available for Ubuntu, which is really exciting. However, when I search in the Home lens, the only suggestion is (again) Bastion for Windows, from Amazon.

Suffice it to say, this is misleading and dangerous. Software should not appear in the search, and placing Amazon results in global search — especially while we do no such thing for software in Ubuntu's own repository — needs to be very carefully considered in terms of user experience.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: unity-lens-shopping 6.0.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-15.22-generic 3.5.4
Uname: Linux 3.5.0-15-generic x86_64
ApportVersion: 2.5.2-0ubuntu4
Architecture: amd64
Date: Thu Sep 20 14:32:49 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110906)
SourcePackage: unity-lens-shopping
UpgradeStatus: Upgraded to quantal on 2012-08-26 (25 days ago)