Unity desktop won't launch

Bug #2060374 reported by Jonas Gamao
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
bamf (Ubuntu)
Confirmed
Undecided
Unassigned
compiz (Ubuntu)
Confirmed
Undecided
Unassigned
ubuntu-unity-meta (Ubuntu)
Confirmed
Undecided
Unassigned
unity-greeter (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Unity desktop won't launch at all

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ubuntu-unity-desktop 0.17
ProcVersionSignature: Ubuntu 6.8.0-11.11-generic 6.8.0-rc4
Uname: Linux 6.8.0-11-generic x86_64
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
Date: Sun Apr 7 01:19:57 2024
InstallationDate: Installed on 2023-08-16 (235 days ago)
InstallationMedia: Ubuntu Unity 22.04
SourcePackage: ubuntu-unity-meta
UpgradeStatus: Upgraded to noble on 2024-03-24 (14 days ago)
mtime.conffile..etc.init.d.apport: 2024-02-22T09:20:00
---
ProblemType: Bug
.proc.driver.nvidia.capabilities.fabric-imex-mgmt:
 DeviceFileMinor: 4323
 DeviceFileMode: 256
 DeviceFileModify: 1
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.0b.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 550.67 Tue Mar 12 23:54:15 UTC 2024
 GCC version: gcc version 13.2.0 (Ubuntu 13.2.0-23ubuntu3)
ApportVersion: 2.28.0-0ubuntu1
Architecture: amd64
CasperMD5CheckResult: pass
DistUpgraded: Fresh install
DistroCodename: noble
DistroRelease: Ubuntu 24.04
DistroVariant: ubuntu
DkmsStatus:
 nvidia/550.67, 6.8.0-22-generic, x86_64: installed
 nvidia/550.67, 6.8.2-x64v2-xanmod1, x86_64: installed
 nvidia/550.67, 6.8.6-x64v1-xanmod1, x86_64: installed
 nvidia/550.67, 6.8.6-x64v2-xanmod1, x86_64: installed
GraphicsCard:
 NVIDIA Corporation AD107 [GeForce RTX 4060] [10de:2882] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd AD107 [GeForce RTX 4060] [1458:4116]
GsettingsChanges:

InstallationDate: Installed on 2022-10-23 (539 days ago)
InstallationMedia: Ubuntu-Unity 22.10 "Kinetic Kudu" - Release amd64 (20221018)
MachineType: QEMU Standard PC (Q35 + ICH9, 2009)
NonfreeKernelModules: nvidia_modeset nvidia
Package: unity-greeter
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-6.8.6-x64v2-xanmod1 root=UUID=17bc7e96-2d11-4575-8e3f-fd0f79d77a12 ro rootflags=subvol=@ quiet splash vt.handoff=7
Tags: noble third-party-packages ubuntu
Uname: Linux 6.8.6-x64v2-xanmod1 x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 02/12/2024
dmi.bios.release: 0.0
dmi.bios.vendor: Ubuntu distribution of EDK II
dmi.bios.version: 2023.05-2ubuntu0.1
dmi.chassis.type: 1
dmi.chassis.vendor: QEMU
dmi.chassis.version: pc-q35-6.0
dmi.modalias: dmi:bvnUbuntudistributionofEDKII:bvr2023.05-2ubuntu0.1:bd02/12/2024:br0.0:svnQEMU:pnStandardPC(Q35+ICH9,2009):pvrpc-q35-6.0:cvnQEMU:ct1:cvrpc-q35-6.0:sku:
dmi.product.name: Standard PC (Q35 + ICH9, 2009)
dmi.product.version: pc-q35-6.0
dmi.sys.vendor: QEMU
version.compiz: compiz 1:0.9.14.2+22.10.20220822-0ubuntu12
version.libdrm2: libdrm2 2.4.120-2build1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.3-1ubuntu4
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.11-2ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1

Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote :
Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote :
Download full text (10.6 KiB)

Apr 07 01:12:12 systemd[3423]: unity-settings-daemon.service: Failed with result 'exit-code'.
Apr 07 01:12:12 systemd[3423]: unity-settings-daemon.service: Start request repeated too quickly.
Apr 07 01:12:12 systemd[3423]: Failed to start bamfdaemon.service - BAMF Application Matcher Framework.
Apr 07 01:12:12 systemd[3423]: bamfdaemon.service: Failed with result 'exit-code'.
Apr 07 01:12:12 systemd[3423]: bamfdaemon.service: Start request repeated too quickly.
Apr 07 01:12:12 systemd[3423]: unity-settings-daemon.service: Scheduled restart job, restart counter is at 5.
Apr 07 01:12:12 systemd[3423]: unity-panel-service.service: Scheduled restart job, restart counter is at 3.
Apr 07 01:12:12 systemd[3423]: unity7.service: Scheduled restart job, restart counter is at 3.
Apr 07 01:12:12 lightdm[5044]: pam_succeed_if(lightdm:auth): requirement "user ingroup nopasswdlogin" not met by user "yamiyukisenpai"
Apr 07 01:12:12 systemd[3423]: unity-panel-service.service: Failed with result 'exit-code'.
Apr 07 01:12:12 systemd[3423]: unity-panel-service.service: Main process exited, code=exited, status=1/FAILURE
Apr 07 01:12:12 unity-panel-ser[5031]: cannot open display: :0
Apr 07 01:12:12 unity-panel-service[5031]: Invalid MIT-MAGIC-COOKIE-1 key
Apr 07 01:12:12 systemd[3423]: unity-settings-daemon.service: Failed with result 'exit-code'.
Apr 07 01:12:12 systemd[3423]: unity-settings-daemon.service: Main process exited, code=exited, status=1/FAILURE
Apr 07 01:12:12 unity-settings-[5017]: Unable to initialize GTK+
Apr 07 01:12:12 unity-settings-daemon[5017]: Invalid MIT-MAGIC-COOKIE-1 key
Apr 07 01:12:12 systemd[3423]: Started unity-panel-service.service - Backing Service for the Unity Panel.
Apr 07 01:12:12 systemd-prestart-check[5028]: grep: /usr/share/gnome-session/sessions/ubuntu.session: No such file or directory
Apr 07 01:12:12 systemd[3423]: Failed to start bamfdaemon.service - BAMF Application Matcher Framework.
Apr 07 01:12:12 systemd[3423]: bamfdaemon.service: Failed with result 'exit-code'.
Apr 07 01:12:12 systemd[3423]: bamfdaemon.service: Start request repeated too quickly.
Apr 07 01:12:12 systemd[3423]: unity7.service: Failed with result 'exit-code'.
Apr 07 01:12:12 systemd[3423]: unity7.service: Main process exited, code=exited, status=1/FAILURE
Apr 07 01:12:13 compiz[5153]: /usr/bin/compiz (core) - Info: Unloading plugin: core
Apr 07 01:12:13 compiz[5153]: /usr/bin/compiz (core) - Info: Stopping plugin: core
Apr 07 01:12:13 compiz[5153]: /usr/bin/compiz (core) - Fatal: Couldn't open display :0
Apr 07 01:12:13 compiz[5153]: Invalid MIT-MAGIC-COOKIE-1 key
Apr 07 01:12:13 compiz[5153]: /usr/bin/compiz (core) - Info: Starting plugin: core
Apr 07 01:12:13 compiz[5153]: /usr/bin/compiz (core) - Info: Loading plugin: core
Apr 07 01:12:13 systemd[3423]: Starting unity-panel-service.service - Backing Service for the Unity Panel...
Apr 07 01:12:13 systemd[3423]: Started unity7.service - Unity Shell v7.
Apr 07 01:12:13 compiz-profile-selector[5147]: compizconfig - Info: Profile : unity-lowgfx
Apr 07 01:12:13 compiz-profile-selector[5147]: compizconfig - Info: Integration : true
Apr 07 01:12:13 compiz-profile-selector[5147]: compizconfig - Info: Ba...

Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote :

I managed to log back in with SDDM, but its now missing entries in Control Center

Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote :

I can't change the wallpaper, nor the network config is in there.

In addition, the stuff in `/etc/xdg/autostart` isn't starting up automatically.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bamf (Ubuntu):
status: New → Confirmed
Changed in compiz (Ubuntu):
status: New → Confirmed
Changed in ubuntu-unity-meta (Ubuntu):
status: New → Confirmed
Changed in unity-greeter (Ubuntu):
status: New → Confirmed
Revision history for this message
AO (aofrl10n) wrote :

For close to two weeks now, I haven’t been able to log into Unity on Noble (Intel CPU + Nvidia GPU). Then when the xz-utils situation started I stopped daily updating a second computer (AMD CPU+GPU).

Two days ago, I thought that the packages had been rebuilt, so I updated the second PC, now that one too loops from LightDM back to LightDM. I tried the usual fixes to no avail.

Lastly, a friend contacted me and he also experiences the same problem on his Ubuntu Unity Noble (Intel CPU + AMD GPU).

For now, I access my two PCs through the Cinnamon desktop and that works.

The problem remains as of 2024-04-08.

Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote :

> For now, I access my two PCs through the Cinnamon desktop and that works.

Were you using Slick Greeter or Unity Greeter?

Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote :

I'm not sure how to report this, but I noticed that the USB ports are malfunctioning every other reboot.

My USB WiFi adapter (TP-Link T3U Plus) stops working, and when I unplug, it doesn't show up. Same goes for my Logitech Unifying receiver.

Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote :

I tried to do `ubuntu-bug linux`, but I got:

*** Problem in linux-image-6.8.0-11-generic

The problem cannot be reported:

This does not seem to be an official Ubuntu package. Please retry after updating the indexes of available packages, if that does not work then remove related third party packages and try again.

Revision history for this message
AO (aofrl10n) wrote :

Hi Jonas. I believe the Unity greeter is used by default.

Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote :

> For close to two weeks now, I haven’t been able to log into Unity on Noble (Intel CPU + Nvidia GPU). Then when the xz-utils situation started I stopped daily updating a second computer (AMD CPU+GPU).

> Two days ago, I thought that the packages had been rebuilt, so I updated the second PC, now that one too loops from LightDM back to LightDM. I tried the usual fixes to no avail.

> Lastly, a friend contacted me and he also experiences the same problem on his Ubuntu Unity Noble (Intel CPU + AMD GPU).

> For now, I access my two PCs through the Cinnamon desktop and that works.

> The problem remains as of 2024-04-08.

Enabled proposed and updated unity-session, and that fixed it
https://discourse.ubuntu.com/t/noble-numbat-24-04-beta-release-status-tracking/44043

Revision history for this message
AO (aofrl10n) wrote :

Thanks Jonas. I’ll wait for the packages to migrate out of proposed to test.

Revision history for this message
AO (aofrl10n) wrote :

After today’s updates of unity-session, gnome-session, I still can’t load Unity. From lightDM, I get stuck on the background. Tried unity-tweak-tool --reset to no avail. So as far as I’m concerned, this is not solved.

Revision history for this message
AO (aofrl10n) wrote :

Even after applying all the latest updates, I never was able to launch Unity. I decided to reinstall the system from the latest daily built, and everything is working.

Revision history for this message
Jonas Gamao (yamiyukisenpai) wrote : .proc.driver.nvidia.params.txt

apport information

tags: added: apport-collected ubuntu
description: updated
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Jonas Gamao (yamiyukisenpai) wrote : BootLog.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : CurrentDmesg.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : Dependencies.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : DpkgLog.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : LightdmDisplayLog.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : LightdmLog.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : Lspci.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : Lspci-vt.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : Lsusb.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : Lsusb-t.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : Lsusb-v.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : NvidiaBugReportLog.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : ProcCpuinfo.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : ProcCpuinfoMinimal.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : ProcEnviron.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote : ProcInterrupts.txt

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Jonas Gamao (yamiyukisenpai) wrote : ProcModules.txt

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Jonas Gamao (yamiyukisenpai) wrote : UdevDb.txt

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Jonas Gamao (yamiyukisenpai) wrote : XorgConf.txt

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Jonas Gamao (yamiyukisenpai) wrote : XorgLog.txt

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Jonas Gamao (yamiyukisenpai) wrote : XorgLogOld.txt

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Jonas Gamao (yamiyukisenpai) wrote : acpidump.txt

apport information

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Jonas Gamao (yamiyukisenpai) wrote :

Tested out a VM with NVIDIA GPU (passthrough) and the panels won't load. After a while it kicks out to LightDM

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Jonas Gamao (yamiyukisenpai) wrote :

Reinstalled ubuntu-unity-desktop and unity-session

Turns out nemo was uninstalled in the process. shouldn't it be a dependency for unity-session?

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Jonas Gamao (yamiyukisenpai) wrote :

I meant "nemo was uninstalled along the way"

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