No trackpad options are displaying in settings

Bug #1586544 reported by Adam Chou on 2016-05-27
This bug affects 1 person
Affects Status Importance Assigned to Milestone
unity-control-center (Ubuntu)

Bug Description

This is a fresh Xenial install on a Dell Precision 7510.

When I go to Settings->Mouse & Touchpad, the only three settings displayed are

1. Primary button
2. Double-click
3. Pointer speed

I can't invert my scroll direction, or set any of the other settings. I believe the trackpad functionality is working as I can do a two finger scroll correctly.

user@host:~$ lsb_release -rd
Description: Ubuntu 16.04 LTS
Release: 16.04

user@host:~$ apt-cache policy unity-control-center
  Installed: 15.04.0+16.04.20160413-0ubuntu2
  Candidate: 15.04.0+16.04.20160413-0ubuntu2
  Version table:
 *** 15.04.0+16.04.20160413-0ubuntu2 500
        500 xenial-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     15.04.0+16.04.20160413-0ubuntu1 500
        500 xenial/main amd64 Packages

user@host:~$ xinput list
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ImPS/2 Generic Wheel Mouse id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Power Button id=9 [slave keyboard (3)]
    ↳ Sleep Button id=10 [slave keyboard (3)]
    ↳ Integrated_Webcam_HD id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]
    ↳ Dell WMI hotkeys id=14 [slave keyboard (3)]
    ↳ DELL Wireless hotkeys id=15 [slave keyboard (3)]

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: unity-control-center 15.04.0+16.04.20160413-0ubuntu2
Uname: Linux 4.4.11-040411-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Fri May 27 15:28:51 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2016-05-27 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
SourcePackage: unity-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Adam Chou (adam-chou) wrote :
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Do you have "xserver-xorg-input-libinput" installed?

Changed in unity-control-center (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Adam Chou (adam-chou) wrote :

That package was not originally installed. I tried installing it and restarting my system but I still don't have the ability to modify my touchpad settings.

Sebastien Bacher (seb128) wrote :

it's not supposed to be installed and unity-control-center doesn't know how to configure it so I was checking you didn't have it which would create a similar issue, if that was not the case so that's something else...

Adam Chou (adam-chou) wrote :

Ok, good to know. I've uninstalled the package. Is there anything else I should try doing?

Sebastien Bacher (seb128) wrote :

unsure, that would be similar to bug #1132063

Changed in unity-control-center (Ubuntu):
status: Incomplete → New
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