touchpad stops on acer 131t

Bug #1538596 reported by bhikkhu subhuti
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
unity-control-center (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hello,
I have a new laptop. Very new model. acer 131t c1yf model 32 gb hard drive and 2 gb ram.
Often the touchpad whimps out. Sometimes I can start it again by going into the mouse applet. Sometimes not.
Sometimes if I plug in the mouse and unplug it, then it helps to get it back up.
Sometimes it does not work and reboot is needed.

Note. This is a touch pad model too.
I have no idea on how to find the package at fault for this, so I picked the mouse applet.

Bhikkhu Subhuti

I hope this helps.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: unity-control-center 15.04.0+15.10.20150923-0ubuntu1
ProcVersionSignature: Ubuntu 4.2.0-16.19-generic 4.2.3
Uname: Linux 4.2.0-16-generic x86_64
ApportVersion: 2.19.1-0ubuntu3
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Jan 27 21:31:27 2016
ExecutablePath: /usr/bin/unity-control-center
InstallationDate: Installed on 2016-01-25 (2 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: unity-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
bhikkhu subhuti (bksubhuti) wrote :
Revision history for this message
bhikkhu subhuti (bksubhuti) wrote :

I did the update finally and the problem still exists. I can still use my mouse. (sometimes that helps).
I am actually in a frozen touchpad mode right now. It seems sure to happen. I am glad I have my mouse.
I plugged and unplugged the mouse and it worked. (this bug happens without a mouse plugged in). You need to find a mouse, plug it in and unplug it a few times.

I will try to find out the exact sequence to "cure" the problem, but I am doubtful I can duplicate it reliably. I suspect it is virtual memory though.

Revision history for this message
bhikkhu subhuti (bksubhuti) wrote :

This bug is caused by the bios being in "advanced mode"
Windows needs Advanced mode and installs a driver. The bios says, "you need this driver or it may not work"
Perhaps this driver should be added to the kernal?

I still think this is a bug, because people will install ubuntu and think this is a piece of junk (like I did, but I am more patient)

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