Touchpad is not working

Bug #1855445 reported by Rohit Prasad
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
unattended-upgrades (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Day before yesterday, I updated Ubuntu in my laptop, then the next morning when I try to use touch-pad it wasn't working, I switched to windows to see whether touch-pad was working or not, it was working fine. Here's the details

$ xinput

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ Logitech USB Receiver id=11 [slave pointer (2)]
⎜ ↳ SynPS/2 Synaptics TouchPad id=17 [slave pointer (2)]
⎜ ↳ Synaptics TM3252-001 id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Sleep Button id=9 [slave keyboard (3)]
    ↳ Logitech USB Receiver id=10 [slave keyboard (3)]
    ↳ Integrated_Webcam_HD: Integrate id=12 [slave keyboard (3)]
    ↳ Intel HID events id=14 [slave keyboard (3)]
    ↳ Dell WMI hotkeys id=15 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=16 [slave keyboard (3)]
    ↳ Logitech USB Receiver id=18 [slave keyboard (3)]

$ dmesg | grep i2c

[ 0.766631] i2c /dev entries driver
[ 2.419114] psmouse serio1: synaptics: Your touchpad (PNP: SYN0609 PNP0f13) says it can support a different bus. If i2c-hid and hid-rmi are not used, you might want to try setting psmouse.synaptics_intertouch to 1 and report this to <email address hidden>.
[ 34.129216] i2c_hid i2c-DELL0792:00: i2c-DELL0792:00 supply vdd not found, using dummy regulator
[ 34.837858] input: Synaptics TM3252-001 as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-0/i2c-DELL0792:00/0018:06CB:7F09.0003/input/input13
[ 34.837945] hid-rmi 0018:06CB:7F09.0003: input,hidraw2: I2C HID v1.00 Mouse [DELL0792:00 06CB:7F09] on i2c-DELL0792:00

$ locate i2c-designware

/lib/modules/4.15.0-70-generic/kernel/drivers/i2c/busses/i2c-designware-pci.ko
/lib/modules/4.15.0-72-generic/kernel/drivers/i2c/busses/i2c-designware-pci.ko
/usr/src/linux-headers-4.15.0-70/include/linux/platform_data/i2c-designware.h
/usr/src/linux-headers-4.15.0-72/include/linux/platform_data/i2c-designware.h

$ uname -a

Linux ubuntu-vostro-14-3468 4.15.0-72-generic #81-Ubuntu SMP Tue Nov 26 12:20:02 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

$ lsb_release -crid

Distributor ID: Ubuntu
Description: Ubuntu 18.04.3 LTS
Release: 18.04
Codename: bionic

Revision history for this message
Balint Reczey (rbalint) wrote :

Could you please check if it works when booting a previous kernel?
This is not a bug in unattended-upgrades for sure, but a regression in something installed by it.

Changed in unattended-upgrades (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for unattended-upgrades (Ubuntu) because there has been no activity for 60 days.]

Changed in unattended-upgrades (Ubuntu):
status: Incomplete → Expired
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