Thunderbolt 2 storage not auto mounted and show in file manager

[Yuan-Chen Cheng]

OS 18.04 & 20.04

Plug thunderbolt 2 storage device, can see the device in lsblk as /dev/sda (and /dev/sda1 is a ext4 partition) however I can't see it in file manager (check attachment, it say TBT3 in the picture, however I use TBT2 and I can reproduce it)

public bug: https://github.com/storaged-project/udisks/issues/793

[Sebastien Bacher (seb128)]

Thank you for your bug report, could you give some specifics on the device (is it an usb stick? a disk?) and include the output of those commands:

- udisksctl dump > udisks.log (and add udisks.log to the bug report)
- gio mount -l
- mount

is the device listed in gnome-disks ?

[Yuan-Chen Cheng (ycheng-twn)]

the hard drive model is: LRDOTU3. seems to be this one: https://fccid.io/MSIP-REM-STX-LRD0TU3

[Yuan-Chen Cheng (ycheng-twn)]

use kernel 4.15.0-1027-oem (bionic)

[Sebastien Bacher (seb128)]

the disk/partition is not mounted, does it show in the UI if you click the 'play' button in gnome-disks/mount it?

[Yuan-Chen Cheng (ycheng-twn)]

per click 'play' button, the partition does be mounted in /media/${user_name}/${partition}

However, after mounted, it still not showed in the left side of file manager (nautilus)

[Sebastien Bacher (seb128)]

Is that still an issue in focal? Could you maybe upstream it to https://github.com/storaged-project/udisks/ ?

[Sebastien Bacher (seb128)]

Thanks for forwarded upstream! They asked for some more informations now

[Sebastien Bacher (seb128)]

upstream asked for some log, could you provide the requested information?