Unable to access “New Volume”

Bug #1334065 reported by Aneesh

This bug report was converted into a question: question #250716: Unable to access “New Volume”.

18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
udisks2 (Ubuntu)
Undecided
Unassigned

Bug Description

Error mounting /dev/sda5 at /media/aneeshkr/New Volume: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda5" "/media/aneeshkr/New Volume"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda5': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: udisks2 2.1.3-1
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Jun 25 06:12:27 2014
InstallationDate: Installed on 2014-04-28 (57 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: System manufacturer System Product Name
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=6b80dfa6-070b-4b5b-bc51-b2438db39e0d ro quiet splash vt.handoff=7
SourcePackage: udisks2
Symptom: storage
Title: Internal hard disk partition cannot be mounted manually
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/03/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0502
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5KPL-AM/PS
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0502:bd03/03/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5KPL-AM/PS:rvrx.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Aneesh (kizhuppilly-aneesh) wrote :
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Not a bug. User needs help checking NTFS volume.

Changed in udisks2 (Ubuntu):
status: New → Invalid
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