eSATA and Thunderbolt external HDD can't be mounted automatically

Bug #1446056 reported by Po-Hsu Lin on 2015-04-20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
udisks (Ubuntu)

Bug Description

I'm not sure if this is the right package to open a bug with.

When you connect an external HDD to the eSATA port or the Thunderbolt port, it will be detected, but won't be mounted automatically.
An icon will appear on the panel, you will need to click on it to mount it.

This happens on 12.04, 14.04 and 15.04, but Firewire and USB HDDs are not affected at all.

This is a log from a Dell M3800, running "udisksctl mount" on 15.04, with a Thunderbolt HDD connected:
u@u-Dell-Precision-M3800:~$ udisksctl monitor
Monitoring the udisks daemon. Press Ctrl+C to exit.
14:27:18.221: The udisks-daemon is running (name-owner :1.48).
14:27:36.883: Added /org/freedesktop/UDisks2/drives/ST3000DM001_1ER166_W5017BWZ
    CanPowerOff: false
    Configuration: {}
    Ejectable: false
    Id: ST3000DM001-1ER166-W5017BWZ
    MediaAvailable: true
    MediaChangeDetected: true
    MediaRemovable: false
    Model: ST3000DM001-1ER166
    Optical: false
    OpticalBlank: false
    OpticalNumAudioTracks: 0
    OpticalNumDataTracks: 0
    OpticalNumSessions: 0
    OpticalNumTracks: 0
    Removable: false
    Revision: CC45
    RotationRate: 7200
    Seat: seat0
    Serial: W5017BWZ
    Size: 3000592982016
    SortKey: 01hotplug/1429511256882319
    TimeDetected: 1429511256882319
    TimeMediaDetected: 1429511256882319
    WWN: 0x11560601858623950848x
    AamEnabled: false
    AamSupported: false
    AamVendorRecommendedValue: 0
    ApmEnabled: true
    ApmSupported: true
    PmEnabled: true
    PmSupported: true
    SecurityEnhancedEraseUnitMinutes: 308
    SecurityEraseUnitMinutes: 308
    SecurityFrozen: false
    SmartEnabled: true
    SmartFailing: false
    SmartNumAttributesFailedInThePast: -1
    SmartNumAttributesFailing: -1
    SmartNumBadSectors: 1
    SmartPowerOnSeconds: 0
    SmartSelftestPercentRemaining: -1
    SmartSupported: true
    SmartTemperature: 0.0
    SmartUpdated: 0
    WriteCacheEnabled: true
    WriteCacheSupported: true
14:27:36.884: Added /org/freedesktop/UDisks2/block_devices/sdc
    Configuration: []
    CryptoBackingDevice: '/'
    Device: /dev/sdc
    DeviceNumber: 2080
    Drive: '/org/freedesktop/UDisks2/drives/ST3000DM001_1ER166_W5017BWZ'
    HintAuto: false
    HintIgnore: false
    HintPartitionable: true
    HintSystem: true
    Id: by-id-ata-ST3000DM001-1ER166_W5017BWZ
    MDRaid: '/'
    MDRaidMember: '/'
    PreferredDevice: /dev/sdc
    ReadOnly: false
    Size: 3000592982016
    Symlinks: /dev/disk/by-id/ata-ST3000DM001-1ER166_W5017BWZ
    Type: dos
14:27:37.063: Added /org/freedesktop/UDisks2/block_devices/sdc1
    Configuration: []
    CryptoBackingDevice: '/'
    Device: /dev/sdc1
    DeviceNumber: 2081
    Drive: '/org/freedesktop/UDisks2/drives/ST3000DM001_1ER166_W5017BWZ'
    HintAuto: false
    HintIgnore: false
    HintPartitionable: true
    HintSystem: true
    Id: by-id-ata-ST3000DM001-1ER166_W5017BWZ-part1
    IdLabel: CertTB
    IdType: ext4
    IdUUID: a826752a-68f5-4935-bd08-8ab96ee5a86d
    IdUsage: filesystem
    IdVersion: 1.0
    MDRaid: '/'
    MDRaidMember: '/'
    PreferredDevice: /dev/sdc1
    ReadOnly: false
    Size: 1000000000000
    Symlinks: /dev/disk/by-id/ata-ST3000DM001-1ER166_W5017BWZ-part1
    Flags: 0
    IsContained: false
    IsContainer: false
    Number: 1
    Offset: 1048576
    Size: 1000000000000
    Table: '/org/freedesktop/UDisks2/block_devices/sdc'
    Type: 0x83
    UUID: 479d416b-01
14:27:37.090: /org/freedesktop/UDisks2/drives/ST3000DM001_1ER166_W5017BWZ: org.freedesktop.UDisks2.Drive.Ata: Properties Changed
  SmartSelftestPercentRemaining: 0
  SmartSelftestStatus: success
  SmartNumBadSectors: 0
  SmartNumAttributesFailedInThePast: 0
  SmartNumAttributesFailing: 0
  SmartPowerOnSeconds: 1245600
  SmartTemperature: 299.15000000000003
  SmartUpdated: 1429511257

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: udisks 1.0.5-1
ProcVersionSignature: Ubuntu 3.16.0-34.47~14.04.1-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Apr 20 02:20:47 2015
InstallationDate: Installed on 2015-04-17 (3 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Precision M4800
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=0dbbcfcd-7096-4014-bfc4-713f9d14e6bb ro quiet splash vt.handoff=7
SourcePackage: udisks
UpgradeStatus: No upgrade log present (probably fresh install) 05/02/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08 0DVW67
dmi.board.vendor: Dell Inc.
dmi.board.version: X02
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd05/02/2014:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn0DVW67:rvrX02:cvnDellInc.:ct9:cvr: Precision M4800
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

Po-Hsu Lin (cypressyew) wrote :
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in udisks (Ubuntu):
status: New → Confirmed
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