Comment 8 for bug 926976

Clarifying the above. In my case it seems that my /dev/dvd is not mapped (logical name) to cdrom. I suspect that is why this is happening. If this is the problem, how do I fix it? As well, is this a hardware problem?

sudo lshw -c disk

  *-cdrom
       description: DVD-RAM writer
       product: CD/DVDW TS-H652D
       vendor: TSSTcorp
       physical id: 0.0.0
       bus info: scsi@0:0.0.0
       logical name: /dev/cdrom
       logical name: /dev/sr0
       logical name: /media/myusername/DVDVIDEO
       version: GA01
       capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram
       configuration: ansiversion=5 mount.fstype=udf mount.options=ro,nosuid,nodev,relatime,uid=1000,gid=1000,umask=77,iocharset=utf8 state=mounted status=ready
     *-medium
          physical id: 0
          logical name: /dev/cdrom
          logical name: /media/pch/DVDVIDEO
          configuration: mount.fstype=udf mount.options=ro,nosuid,nodev,relatime,uid=1000,gid=1000,umask=77,iocharset=utf8 state=mounted