[hardy] input/output error with usb storage phone
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Low
|
Unassigned | ||
udev (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I'm using Kubuntu 8.04 since Alpha 4 but since last update I can't use my cell phone (Motorola V360 - USB Storage mode) anymore, dmesg show a lot of input/output errors when I plug it. Under Windows XP I have no problem. Last week was all working perfectly.
This problem occurs in both my machines (Desktop Athlon XP 2000+ and notebook Dell Vostro 1500 Intel Celeron M540)
Other devices such a Nikon Coolpix and the SD Card slot (notebook) still working OK
dmesg on 8.04 fully updated:
[ 306.689012] usb 3-1: new full speed USB device using uhci_hcd and address 6
[ 306.885886] usb 3-1: configuration #1 chosen from 2 choices
[ 306.908930] scsi6 : SCSI emulation for USB Mass Storage devices
[ 306.909573] usb-storage: device found at 6
[ 306.909576] usb-storage: waiting for device to settle before scanning
[ 311.910026] usb-storage: device scan complete
[ 315.757453] scsi 6:0:0:0: Direct-Access Motorola Motorola Phone 2.31 PQ: 0 ANSI: 2
[ 315.781414] sd 6:0:0:0: [sdb] 990976 512-byte hardware sectors (507 MB)
[ 315.793394] sd 6:0:0:0: [sdb] Write Protect is off
[ 315.793398] sd 6:0:0:0: [sdb] Mode Sense: 0b 00 00 08
[ 315.793400] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 315.848408] sd 6:0:0:0: [sdb] 990976 512-byte hardware sectors (507 MB)
[ 315.860400] sd 6:0:0:0: [sdb] Write Protect is off
[ 315.860403] sd 6:0:0:0: [sdb] Mode Sense: 0b 00 00 08
[ 315.860405] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 315.860411] sdb: sdb1
[ 315.888431] sd 6:0:0:0: [sdb] Attached SCSI removable disk
[ 315.888471] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 316.328309] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 316.328317] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 316.328320] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 316.328325] end_request: I/O error, dev sdb, sector 990912
[ 316.328327] printk: 108 messages suppressed.
[ 316.328330] Buffer I/O error on device sdb, logical block 123864
[ 316.486300] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 316.486307] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 316.486311] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 316.486315] end_request: I/O error, dev sdb, sector 990912
[ 316.486319] Buffer I/O error on device sdb, logical block 123864
[ 316.640281] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 316.640288] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 316.640291] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 316.640295] end_request: I/O error, dev sdb, sector 96
[ 316.640299] Buffer I/O error on device sdb, logical block 12
[ 316.640305] Buffer I/O error on device sdb, logical block 13
[ 316.640307] Buffer I/O error on device sdb, logical block 14
[ 316.640310] Buffer I/O error on device sdb, logical block 15
[ 316.640312] Buffer I/O error on device sdb, logical block 16
[ 316.640314] Buffer I/O error on device sdb, logical block 17
[ 316.640316] Buffer I/O error on device sdb, logical block 18
[ 316.640318] Buffer I/O error on device sdb, logical block 19
[ 316.789251] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 316.789258] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 316.789262] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 316.789266] end_request: I/O error, dev sdb, sector 96
[ 316.936228] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 316.936234] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 316.936237] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 316.936242] end_request: I/O error, dev sdb, sector 96
[ 317.177196] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 317.177203] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 317.177207] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 317.177211] end_request: I/O error, dev sdb, sector 0
[ 317.343152] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 317.343160] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 317.343163] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 317.343168] end_request: I/O error, dev sdb, sector 0
[ 317.497146] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 317.497153] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 317.497157] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 317.497161] end_request: I/O error, dev sdb, sector 237
[ 317.641125] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 317.641132] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 317.641136] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 317.641140] end_request: I/O error, dev sdb, sector 237
[ 317.795094] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 317.795102] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 317.795106] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 317.795110] end_request: I/O error, dev sdb, sector 238
[ 317.942080] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 317.942087] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 317.942091] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 317.942095] end_request: I/O error, dev sdb, sector 0
[ 318.156043] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 318.156051] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 318.156054] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 318.156059] end_request: I/O error, dev sdb, sector 237
[ 318.308009] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 318.308017] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 318.308021] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 318.308025] end_request: I/O error, dev sdb, sector 237
[ 318.459998] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 318.460005] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 318.460009] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 318.460013] end_request: I/O error, dev sdb, sector 238
[ 318.626971] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 318.626978] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 318.626982] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 318.626986] end_request: I/O error, dev sdb, sector 0
[ 318.784954] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 318.784962] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 318.784966] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 318.784970] end_request: I/O error, dev sdb, sector 0
[ 318.928923] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 318.928931] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 318.928934] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 318.928939] end_request: I/O error, dev sdb, sector 0
[ 320.236717] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 320.236725] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 320.236728] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 320.236732] end_request: I/O error, dev sdb, sector 0
[ 320.380695] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 320.380703] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 320.380706] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 320.380710] end_request: I/O error, dev sdb, sector 0
[ 320.524667] sd 6:0:0:0: [sdb] Result: hostbyte=DID_OK driverbyte=
[ 320.524674] sd 6:0:0:0: [sdb] Sense Key : Medium Error [current]
[ 320.524678] sd 6:0:0:0: [sdb] Add. Sense: No additional sense information
[ 320.524682] end_request: I/O error, dev sdb, sector 0
Using Kubuntu 8.04 Beta LiveCD I can access it without problems:
[ 242.564478] usb 3-1: new full speed USB device using uhci_hcd and address 5
[ 242.567695] usb 3-1: configuration #1 chosen from 2 choices
[ 242.852981] usbcore: registered new interface driver libusual
[ 242.870248] Initializing USB Mass Storage driver...
[ 242.889248] scsi5 : SCSI emulation for USB Mass Storage devices
[ 242.889865] usbcore: registered new interface driver usb-storage
[ 242.889870] USB Mass Storage support registered.
[ 242.890653] usb-storage: device found at 5
[ 242.890657] usb-storage: waiting for device to settle before scanning
[ 242.989655] usb-storage: device scan complete
[ 243.164642] scsi 5:0:0:0: Direct-Access Motorola Motorola Phone 2.31 PQ: 0 ANSI: 2
[ 243.194606] sd 5:0:0:0: [sdb] 990976 512-byte hardware sectors (507 MB)
[ 243.206590] sd 5:0:0:0: [sdb] Write Protect is off
[ 243.206594] sd 5:0:0:0: [sdb] Mode Sense: 0b 00 00 08
[ 243.206596] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[ 243.259601] sd 5:0:0:0: [sdb] 990976 512-byte hardware sectors (507 MB)
[ 243.271596] sd 5:0:0:0: [sdb] Write Protect is off
[ 243.271600] sd 5:0:0:0: [sdb] Mode Sense: 0b 00 00 08
[ 243.271601] sd 5:0:0:0: [sdb] Assuming drive cache: write through
[ 243.271607] sdb: sdb1
[ 243.300630] sd 5:0:0:0: [sdb] Attached SCSI removable disk
[ 243.300670] sd 5:0:0:0: Attached scsi generic sg2 type 0
description: | updated |
Changed in udev: | |
status: | Incomplete → New |
Changed in udev: | |
importance: | Undecided → Low |
status: | New → Incomplete |
I can confirm this since Gutsy. My Motorola v360 worked fine in Feisty.
Your will be able to make it work first removing the microSD card, attaching the phone, and later inserting the microsd card. It's not a practical method, but it works.
It also get the phone detected as an Motorola V3 Series.
I post the output from syslog using this last method, otherwise i get the exact same output/problem as in the original but report :
Apr 26 18:39:27 mgg-laptop kernel: [17645.156429] usb 3-1: new full speed USB device using uhci_hcd and address 4 device_ added() : New device added (hal udi is '/org/freedeskt op/Hal/ devices/ usb_device_ 22b8_4810_ noserial' ). device_ added() : New device added (hal udi is '/org/freedeskt op/Hal/ devices/ usb_device_ 22b8_4810_ noserial_ if0'). device_ added() : New device added (hal udi is '/org/freedeskt op/Hal/ devices/ usb_device_ 22b8_4810_ noserial_ if0_scsi_ host'). device_ added() : New device added (hal udi is '/org/freedeskt op/Hal/ devices/ usb_device_ 22b8_4810_ noserial_ if0_scsi_ host_scsi_ device_ lun0'). device_ added() : New device added (hal udi is '/org/freedeskt op/Hal/ devices/ usb_device_ 22b8_4810_ noserial_ if0_scsi_ host_scsi_ device_ lun0_scsi_ generic' ). device_ added() : New device added (hal udi is '/org/freedeskt op/Hal/ devices/ storage_ serial_ Motorola_ Motorola_ Phone_0_ 0').
Apr 26 18:39:27 mgg-laptop kernel: [17645.188963] usb 3-1: configuration #1 chosen from 2 choices
Apr 26 18:39:27 mgg-laptop NetworkManager: <debug> [1209245967.500891] nm_hal_
Apr 26 18:39:27 mgg-laptop kernel: [ 8822.607374] scsi8 : SCSI emulation for USB Mass Storage devices
Apr 26 18:39:27 mgg-laptop kernel: [ 8822.615242] usb-storage: device found at 4
Apr 26 18:39:27 mgg-laptop kernel: [ 8822.615246] usb-storage: waiting for device to settle before scanning
Apr 26 18:39:27 mgg-laptop NetworkManager: <debug> [1209245967.654282] nm_hal_
Apr 26 18:39:32 mgg-laptop kernel: [17646.998728] usb-storage: device scan complete
Apr 26 18:39:32 mgg-laptop kernel: [17647.003664] scsi 8:0:0:0: Direct-Access Motorola Motorola Phone 2.31 PQ: 0 ANSI: 2
Apr 26 18:39:32 mgg-laptop kernel: [ 8823.517759] sd 8:0:0:0: [sdc] Attached SCSI removable disk
Apr 26 18:39:32 mgg-laptop kernel: [ 8823.517806] sd 8:0:0:0: Attached scsi generic sg3 type 0
Apr 26 18:39:32 mgg-laptop NetworkManager: <debug> [1209245972.698927] nm_hal_
Apr 26 18:39:32 mgg-laptop NetworkManager: <debug> [1209245972.701403] nm_hal_
Apr 26 18:39:32 mgg-laptop NetworkManager: <debug> [1209245972.724134] nm_hal_
Apr 26 18:39:33 mgg-laptop NetworkManager: <debug> [1209245973.077216] nm_hal_
Apr 26 18:39:39 mgg-laptop kernel: [ 8824.913774] sd 8:0:0:0: [sdc] 1984000 512-byte hardware sectors (1016 MB)
Apr 26 18:39:39 mgg-laptop kernel: [ 8824.918017] sd 8:0:0:0: [sdc] Write Protect is off
Apr 26 18:39:39 mgg-laptop kernel: [ 8824.918022] sd 8:0:0:0: [sdc] Mode Sense: 0b 00 00 08
Apr 26 18:39:39 mgg-laptop kernel: [ 8824.918025] sd 8:0:0:0: [sdc] Assuming drive cache: write through
Apr 26 18:39:39 mgg-laptop kernel: [17649.854357] sd 8:0:0:0: [sdc] 1984000 512-byte hardware sectors (1016 MB)
Apr 26 18:39:39 mgg-laptop kernel: [17649.860172] sd 8:0:0:0: [sdc] Write Protect is off
Apr 26 18:39:39 mgg-laptop kernel: [...