Ubuntu One won't sync; cannot see account info
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-control-panel (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: ubuntuone-
Running 11.04, 1.6.2-0ubuntu1. U1 is constantly trying to sync and upload files but never finishes. The dialog box saying that it is uploading flashes every couple minutes. In the control panel, there is no account information shown, with the message, "The information could not be retrieved. Maybe your internet connection is down?"
Output of u1sdtool -s:
State: WAITING
connection: With User With Network
description: waiting before try connecting again
is_connected: False
is_error: False
is_online: False
queues: WORKING
Output of syncdaemon.log:
2011-06-04 12:41:50,106 - ubuntuone.
2011-06-04 12:41:50,107 - ubuntuone.
2011-06-04 12:42:56,846 - ubuntuone.
2011-06-04 12:43:50,133 - ubuntuone.
2011-06-04 12:43:50,275 - ubuntuone.
2011-06-04 12:43:50,276 - ubuntuone.
2011-06-04 12:44:56,795 - ubuntuone.
].
2011-06-04 12:44:56,796 - ubuntuone.
2011-06-04 12:44:56,797 - ubuntuone.
2011-06-04 12:44:56,846 - ubuntuone.
2011-06-04 12:46:56,826 - ubuntuone.
2011-06-04 12:46:56,846 - ubuntuone.
2011-06-04 12:46:56,935 - ubuntuone.
2011-06-04 12:46:56,936 - ubuntuone.
2011-06-04 12:46:57,388 - ubuntuone.
2011-06-04 12:46:57,522 - ubuntuone.
2011-06-04 12:46:57,634 - ubuntuone.
I will add that U1 seemed to be working well when I upgraded to 11.04 a month ago, but for the last 2 weeks it's rarely sync'd at all.