[MASTER] Slow Ubuntu One synchronization after 12.04 release

Bug #991250 reported by Roman Yepishev on 2012-04-29
This bug affects 21 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)

Bug Description

This is not technically a bug in Ubuntu One but more an infrastructure issue.
At the moment due to high demand for 12.04 images and packages the api slaves (syncdaemon servers) are configured to use less bandwidth. This is being worked on.

Since it is impossible to classify such bug reports with bugpatterns this master ticket was created.

Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
Dave Vree (hdave) wrote :

Brand new 12.04 install...seeing 1KBps to 25KBps download speeds. Happy to hear about the demand however as 12.04 really rocks.

SRoesgen (s-roesgen) wrote :

Can we get an estimate when this will be fixed?

It is not only an annoying problem, it is worse than that, for I am syncing my Ubuntu One files now since yesterday and still only have 25% of them downloaded.

dominik (schmidt-dominik) wrote :

It's four days since release now. still very slow. :( U1 has paying customers so it needs to work reliable and fast. sorry guys...

SRoesgen (s-roesgen) wrote :

By the way:
just referring to bandwidth reduction as the root of the problem sounds not entirely correct.

I have be monitoring the syncing process for about forty minutes now, using the "u1sdtool --current-transfers" command. It seems that the syncing process is not only painfully and achingly slow but very often is also cancelled and reset. I cannot even sync my mp3, not to mention any larger file, because every time the "bytes read" entry (output of the command mentioned above) reaches the size of 2MB it is reset to 0 and starts again.

Barry Smyth (bazzavitchi) wrote :

Can confirm the last comment as being an issue with mine also. Bandwidth seems to be so slow that the file transfers are constantly resetting (timeouts?) back to 0 bytes read and the notification just repeats the same initial message. This is per the u1sdtool --waiting-transfers output.

Gabriele (gabriele-puppis) wrote :

Same problem, I then decided to delete all files that were synced up to now, but even this option is dam slow.

I honestly think that Ubuntu One, being like it is now, is completely useless (and moreover very risky to use).

I would prefer a more controlled approach (e.g. with explicit download/upload commands).

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