ubuntuone-syncdaemon crashed with ImportError in /usr/lib/python2.7/dist-packages/ubuntuone-storage-protocol/ubuntuone/storageprotocol/protocol_pb2.py: No module named google.protobuf

Bug #979080 reported by Jeff Licquia
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Confirmed
Medium
Ubuntu One Client Engineering team

Bug Description

This happened on first reboot after a partial upgrade today.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: ubuntuone-client 2.99.92-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.0.1-0ubuntu1
Architecture: amd64
CrashCounter: 1
Date: Wed Apr 11 12:22:22 2012
EcryptfsInUse: Yes
ExecutablePath: /usr/lib/ubuntuone-client/ubuntuone-syncdaemon
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/lib/ubuntuone-client/ubuntuone-syncdaemon
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
PythonArgs: ['/usr/lib/ubuntuone-client/ubuntuone-syncdaemon']
SourcePackage: ubuntuone-client
Title: ubuntuone-syncdaemon crashed with ImportError in /usr/lib/python2.7/dist-packages/ubuntuone-storage-protocol/ubuntuone/storageprotocol/protocol_pb2.py: No module named google.protobuf
UbuntuOneSyncdaemonExceptionsLog:

UpgradeStatus: Upgraded to precise on 2012-04-07 (4 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Jeff Licquia (jeff-licquia) wrote :
tags: removed: need-duplicate-check
visibility: private → public
Revision history for this message
Jeff Licquia (jeff-licquia) wrote :

I fixed this one. Apparently, there was some weird issue when upgrading from oneiric; "apt-get --reinstall install python-protobuf" caused Ubuntu One to start working for me.

Changed in ubuntuone-client (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
Leo Arias (elopio)
Changed in ubuntuone-client (Ubuntu):
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
tags: added: desktop+
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