ubuntuone states sync complete on two machines but simple text file is still not sync'd

Bug #953374 reported by Craig Magina
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Ubuntu One Client Engineering team

Bug Description

I have a desktop and a laptop, I wrote a small text file on the desktop stored on Ubuntu One and after machines stated they were completely sync'd, opening the file on the laptop does not show the same contents that I see on the desktop. By a simple text file, I mean one with maybe 6 lines of text.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubuntuone-client 2.99.90-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-18.29-generic 3.2.9
Uname: Linux 3.2.0-18-generic x86_64
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
Date: Mon Mar 12 16:06:35 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
PackageArchitecture: all
SourcePackage: ubuntuone-client
UpgradeStatus: Upgraded to precise on 2012-03-12 (0 days ago)

Revision history for this message
Craig Magina (craig.magina) wrote :
Revision history for this message
Leo Arias (elopio) wrote :

I'm sorry to hear Ubuntu One is not working properly for you. Can you do the following in order to provide us with important details that will help us determine the root cause of this issue?

1. Open Applications->Accessories->Terminal and run: echo -e "[logging]\nlevel = DEBUG" > ~/.config/ubuntuone/logging.conf; u1sdtool -q; u1sdtool -c
2. Try to reproduce the problem
3. Attach ~/.cache/ubuntuone/log/syncdaemon.log and ~/.cache/ubuntuone/log/syncdaemon-exception.log to this bug report

Note that attaching syncdaemon.log will show filenames you are attempting to sync with Ubuntu One. If you do not want this to be public, please mark the bug as private and this bug report will only be available to you and the Ubuntu One team.

Thank you,
Leo

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
tags: added: desktop+
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