Ubuntuone add client fails

Bug #910091 reported by Emanuele Sottocorno
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Ubuntu One Client Engineering team

Bug Description

Ubuntu Precise

I am trying to add a new client to my account
After providing login information the process fail with message "Process did not finish succesfully", "There was a problem while retrievin credentials"
Logging via Web i can see the new client linked. Inside my home the folder Ubuntuone is created with status Syncronized.
No token is added to seahorse.
From credentials.log:
2011-12-30 14:19:38,941 - ubuntuone.credentials - INFO - Starting Ubuntu One login manager for bus u'com.ubuntuone.Credentials'.
2011-12-30 14:19:38,974 - ubuntuone.credentials - DEBUG - ref_count is 0, changing value to 1.
2011-12-30 14:19:39,971 - ubuntuone.credentials - DEBUG - login: args (<ubuntuone.platform.credentials.CredentialsManagementTool object at 0x2468410>,), kwargs {'window_id': '58720259'}.
2011-12-30 14:19:40,000 - ubuntuone.credentials - DEBUG - ref_count is 1, changing value to 2.
2011-12-30 14:19:41,471 - ubuntuone.credentials - DEBUG - Handling DBus signal for member: u'CredentialsNotFound', app_name: dbus.String(u'Ubuntu One').
2011-12-30 14:19:41,472 - ubuntuone.credentials - DEBUG - ref_count is 2, changing value to 1.
2011-12-30 14:19:41,473 - ubuntuone.credentials - INFO - CredentialsManagement: emitting CredentialsNotFound.
2011-12-30 14:19:41,476 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 3979b90 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsFound'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,477 - ubuntuone.creden2011-12-30 14:19:38,941 - ubuntuone.credentials - INFO - Starting Ubuntu One login manager for bus u'com.ubuntuone.Credentials'.
2011-12-30 14:19:38,974 - ubuntuone.credentials - DEBUG - ref_count is 0, changing value to 1.
2011-12-30 14:19:39,971 - ubuntuone.credentials - DEBUG - login: args (<ubuntuone.platform.credentials.CredentialsManagementTool object at 0x2468410>,), kwargs {'window_id': '58720259'}.
2011-12-30 14:19:40,000 - ubuntuone.credentials - DEBUG - ref_count is 1, changing value to 2.
2011-12-30 14:19:41,471 - ubuntuone.credentials - DEBUG - Handling DBus signal for member: u'CredentialsNotFound', app_name: dbus.String(u'Ubuntu One').
2011-12-30 14:19:41,472 - ubuntuone.credentials - DEBUG - ref_count is 2, changing value to 1.
2011-12-30 14:19:41,473 - ubuntuone.credentials - INFO - CredentialsManagement: emitting CredentialsNotFound.
2011-12-30 14:19:41,476 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 3979b90 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsFound'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,477 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 3979d10 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsNotFound'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,478 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 3979e90 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsError'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,480 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 399bb90 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsFound'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,482 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 399bd10 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='AuthorizationDenied'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,484 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 399be90 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsError'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:20:08,638 - ubuntuone.credentials - DEBUG - Handling DBus signal for member: u'CredentialsError', app_name: dbus.String(u'Ubuntu One').
2011-12-30 14:20:08,639 - ubuntuone.credentials - INFO - u'CredentialsError'
2011-12-30 14:20:08,640 - ubuntuone.credentials - DEBUG - ref_count is 1, changing value to 0.
2011-12-30 14:20:08,641 - ubuntuone.credentials - DEBUG - Setting up timer with <built-in function timeout_add> (10000, <bound method CredentialsManagement.shutdown of <ubuntuone.platform.credentials.linux.CredentialsManagement at /credentials at 0x1bf3d10>>).
2011-12-30 14:20:08,643 - ubuntuone.credentials - ERROR - CredentialsManagement: emitting CredentialsError with error_dict dbus.Dictionary({dbus.String(u'error_message'): dbus.String(u'Problem opening the ping_url'), dbus.String(u'detailed_error'): dbus.String(u'Traceback (most recent call last):\n File "/usr/lib/python2.7/dist-packages/ubuntu-sso-client/ubuntu_sso/credentials.py", line 116, in inner\n result = yield f(self, *a, **kw)\n File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line 1176, in unwindGenerator\n "caught returnValue being used in a non-generator" % (f,))\nTypeError: inlineCallbacks requires <function _ping_url at 0x13d57d0> to produce a generator; insteadcaught returnValue being used in a non-generator\n')}, signature=dbus.Signature('ss')).
2011-12-30 14:20:18,653 - ubuntuone.credentials - DEBUG - shutdown!, ref_count is 0.
2011-12-30 14:20:18,654 - ubuntuone.credentials - INFO - Shutting down, calling <built-in method quit of glib.MainLoop object at 0x7f3c6b4d4e10>.tials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 3979d10 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsNotFound'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,478 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 3979e90 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsError'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,480 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 399bb90 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsFound'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,482 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 399bd10 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='AuthorizationDenied'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:19:41,484 - ubuntuone.credentials - DEBUG - cleanup: removing signal match <<class 'dbus.connection.SignalMatch'> at 399be90 "type='signal',sender='com.ubuntuone.Credentials',path='/credentials',interface='com.ubuntuone.CredentialsManagement',member='CredentialsError'" on conn <dbus._dbus.SessionBus (session) at 0x24624d0>>
2011-12-30 14:20:08,638 - ubuntuone.credentials - DEBUG - Handling DBus signal for member: u'CredentialsError', app_name: dbus.String(u'Ubuntu One').
2011-12-30 14:20:08,639 - ubuntuone.credentials - INFO - u'CredentialsError'
2011-12-30 14:20:08,640 - ubuntuone.credentials - DEBUG - ref_count is 1, changing value to 0.
2011-12-30 14:20:08,641 - ubuntuone.credentials - DEBUG - Setting up timer with <built-in function timeout_add> (10000, <bound method CredentialsManagement.shutdown of <ubuntuone.platform.credentials.linux.CredentialsManagement at /credentials at 0x1bf3d10>>).
2011-12-30 14:20:08,643 - ubuntuone.credentials - ERROR - CredentialsManagement: emitting CredentialsError with error_dict dbus.Dictionary({dbus.String(u'error_message'): dbus.String(u'Problem opening the ping_url'), dbus.String(u'detailed_error'): dbus.String(u'Traceback (most recent call last):\n File "/usr/lib/python2.7/dist-packages/ubuntu-sso-client/ubuntu_sso/credentials.py", line 116, in inner\n result = yield f(self, *a, **kw)\n File "/usr/lib/python2.7/dist-packages/twisted/internet/defer.py", line 1176, in unwindGenerator\n "caught returnValue being used in a non-generator" % (f,))\nTypeError: inlineCallbacks requires <function _ping_url at 0x13d57d0> to produce a generator; insteadcaught returnValue being used in a non-generator\n')}, signature=dbus.Signature('ss')).
2011-12-30 14:20:18,653 - ubuntuone.credentials - DEBUG - shutdown!, ref_count is 0.
2011-12-30 14:20:18,654 - ubuntuone.credentials - INFO - Shutting down, calling <built-in method quit of glib.MainLoop object at 0x7f3c6b4d4e10>.

and from controlpanel.log:
2011-12-30 14:19:34,889 - ubuntuone.controlpanel.gtk.gui - DEBUG - ControlPanel: started.
2011-12-30 14:19:34,925 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,030 - ubuntuone.controlpanel.gtk.gui - DEBUG - OverviewPanel: started.
2011-12-30 14:19:35,106 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,134 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,139 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,143 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,145 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,167 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,189 - ubuntuone.controlpanel.gtk.gui - DEBUG - ManagementPanel: started.
2011-12-30 14:19:35,190 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,192 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,256 - ubuntuone.controlpanel.gtk.gui - DEBUG - FileSyncStatus: started.
2011-12-30 14:19:35,389 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,486 - ubuntuone.controlpanel.gtk.gui - DEBUG - DashboardPanel: started.
2011-12-30 14:19:35,510 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,542 - ubuntuone.controlpanel.gtk.gui - WARNING - <gtk.CellRendererText object at 0x37a5a00 (GtkCellRendererText at 0x396b870)> has no name (??)
2011-12-30 14:19:35,543 - ubuntuone.controlpanel.gtk.gui - WARNING - <gtk.CellRendererToggle object at 0x37a5a50 (GtkCellRendererToggle at 0x3827640)> has no name (??)
2011-12-30 14:19:35,544 - ubuntuone.controlpanel.gtk.gui - WARNING - <gtk.CellRendererPixbuf object at 0x37a5c30 (GtkCellRendererPixbuf at 0x3949cf0)> has no name (??)
2011-12-30 14:19:35,545 - ubuntuone.controlpanel.gtk.gui - WARNING - <gtk.CellRendererText object at 0x37a5c80 (GtkCellRendererText at 0x396b950)> has no name (??)
2011-12-30 14:19:35,546 - ubuntuone.controlpanel.gtk.gui - DEBUG - VolumesPanel: started.
2011-12-30 14:19:35,592 - ubuntuone.controlpanel.gtk.gui - DEBUG - SharesPanel: started.
2011-12-30 14:19:35,593 - ubuntuone.controlpanel.gtk.gui - DEBUG - on_success: args (<SharesPanel object at 0x37a5960 (GtkVBox at 0x39659f0)>, 'Not implemented yet.'), kwargs {}.
2011-12-30 14:19:35,597 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,603 - ubuntuone.controlpanel.gtk.gui - DEBUG - DevicesPanel: started.
2011-12-30 14:19:35,640 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,664 - ubuntuone.controlpanel.gtk.gui - DEBUG - ServicesPanel: started.
2011-12-30 14:19:35,666 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,671 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,681 - ubuntuone.controlpanel.utils - DEBUG - get_project_dir: trying use data dir at '/usr/lib/python2.7/dist-packages/ubuntuone-control-panel/data' (exists? False)
2011-12-30 14:19:35,737 - ubuntuone.controlpanel.gtk.gui - DEBUG - FileSyncService: started.
2011-12-30 14:19:35,866 - ubuntuone.controlpanel.gtk.gui - DEBUG - ControlPanel: started (window size (-1, -1)).
2011-12-30 14:19:35,953 - ubuntuone.controlpanel.gtk.gui - INFO - Starting ControlPanelWindow pointing at panel: ''.
2011-12-30 14:19:35,954 - ubuntuone.controlpanel.gtk.gui - DEBUG - ControlPanelWindow: started (window size (736, 525)).
2011-12-30 14:19:35,978 - ubuntuone.controlpanel.gtk.gui - INFO - on_network_state_changed: args (<OverviewPanel object at 0x379d3c0 (ubuntuone+controlpanel+gui+gtk+gui+OverviewPanel at 0x380e210)>, <object object at 0x7f10420af0f0>), kwargs {}.
2011-12-30 14:19:39,752 - ubuntuone.controlpanel.backend - INFO - ControlBackend: instance started.
2011-12-30 14:19:39,756 - ubuntuone.controlpanel.dbus_service - DEBUG - ControlPanelBackend: created with (), {'bus_name': <dbus.service.BusName com.ubuntuone.controlpanel on <dbus._dbus.SessionBus (session) at 0x107b590> at 0x20bb2d0>, 'object_path': '/preferences'}.
2011-12-30 14:19:39,966 - ubuntuone.controlpanel.gtk.gui - DEBUG - uri_hook: args (<gtk.LinkButton object at 0x379d690 (GtkLinkButton at 0x2661930)>, 'Connect to Ubuntu One'), kwargs {}.
2011-12-30 14:19:41,486 - ubuntuone.controlpanel.gtk.gui - INFO - on_credentials_not_found: args (<OverviewPanel object at 0x379d3c0 (ubuntuone+controlpanel+gui+gtk+gui+OverviewPanel at 0x380e210)>,), kwargs {}.

Output from u1sdtools --status:
State: READY
    connection: Not User With Network
    description: ready to connect
    is_connected: False
    is_error: False
    is_online: False
    queues: IDLE

Tags: ubuntuone
Leo Arias (elopio)
Changed in ubuntuone-client (Ubuntu):
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
Revision history for this message
Roberto Alsina (ralsina) wrote :

Leo, I think this is a duplicate of LP:910163

Revision history for this message
Leo Arias (elopio) wrote :

Great. Thanks Roberto and Rodney.

Emanuele, you can follow the status of the bug on the other bug. Thanks for your report.

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