ubuntuone-syncdaemon crashes system, disables nautilus and makes banshee not see external music players

Bug #785833 reported by Jonas Obrist
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When ubuntuone-syncdaemon is installed and active (autostart on boot, syncs files) it has the following results for my system:

- The syncdaemon process uses 100% of CPU all the time, causing my laptop to overheat after a while and thus crashes the system. It also renders the system hardly usable since the CPU is used by the syncdaemon and does not have enough resources for the apps I need (like unity...)
- Nautilus can not be started. Sometimes it does start after (literally) hours but it's frozen and all I can do is force quit it. Starting Nautilus from command line does not work either
- Banshee can not see external (USB) drives with music on them like my android phone.

When completely uninstalling ubuntu one (there seems to be no way to stop the syncdaemon), the system works perfect again.

Is there any alternative to uninstall ubuntuone? I would love to use it, but not at the cost of rendering my system unsuable.

These problems only started to occur after the upgrade to 11.04, and on previous versions ubuntu one worked flawlessly.

Revision history for this message
Lucio Torre (lucio.torre) wrote :

Sorry to hear that Ubuntu One is not working as expected. Thank you for filing a bug on the issue. We would need the client log to start analyzing the problem. Could you please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here. You can zip the folder by right-clicking on it and selecting compress. Attach the logs to this bug report using the 'Add Attachment or Patch' button at the bottom of the page.

After you attach the logs you can change the 'Status' of your bug back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box.

thank you,
lucio.

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Jonas Obrist (ojiidotch) wrote :
Changed in ubuntu:
status: Incomplete → New
Revision history for this message
David Duffin (davidduffin21645) wrote :

/.cache/ubuntuone/log as requested.

affects: ubuntu → ubuntuone-client (Ubuntu)
Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
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