Ubuntu

ubuntuone-launch crashed with ImportError in __main__: No module named platform.tools

Reported by Paul Hinchberger III on 2011-03-21
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: ubuntuone-client 1.5.7-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.38-7.36-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Sun Mar 20 21:56:11 2011
ExecutablePath: /usr/bin/ubuntuone-launch
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110301.7)
InterpreterPath: /usr/bin/python2.7
ProcCmdline: /usr/bin/python /usr/bin/ubuntuone-launch
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/ubuntuone-launch']
SourcePackage: ubuntuone-client
Title: ubuntuone-launch crashed with ImportError in __main__: No module named platform.tools
Traceback:
 Traceback (most recent call last):
   File "/usr/bin/ubuntuone-launch", line 56, in <module>
     from ubuntuone.platform.tools import SyncDaemonTool, is_running
 ImportError: No module named platform.tools
UbuntuOneSyncdaemonExceptionsLog:
 2011-03-16 13:42:29,267 - twisted - ERROR - Unhandled error in Deferred:
 2011-03-16 13:42:29,273 - twisted - ERROR - Unhandled Error
 Traceback (most recent call last):
 Failure: ubuntuone.platform.linux.dbus_interface.NoAccessToken: CredentialsNotFound
UpgradeStatus: Upgraded to natty on 2011-03-10 (10 days ago)
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare tape video

description: updated

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #721893, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
visibility: private → public

That link to bug 721893 is DOA.

Unmarking duplicate and re-adding need-amd64-retrace tag to see if another bug report will be found.

tags: added: need-amd64-retrace
tags: removed: need-amd64-retrace
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