missing info in ubuntuone-client gui

Bug #687725 reported by Richard Rath
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

ubuntu 10.10
ubuntuone-client (stable version distributed from repo)
desktop couch (version 1.01)

expected: login to ubuntu one client and have it exchange my personal info and computer name with the cloud server.

I updated desktop couch to 1.01 because the stable version would not start and updating fixed the problem. ubuntuone-client is the distro version. After getting desktop couch to work, I did a complete removal and reinstall of ubuntuone-client following these instructions: https://answers.edge.launchpad.net/ubuntuone-client/+faq/778. In addition, I removed all the computers listed on the link from the account page.

THe login interface came up when I ran the client and I logged in fine and was returned to the regular client interface. THere it said "synchronizing" and eventually claimed to be synchronized. However, the name, email, and current plan fields under the Account tab are all empty, and under Devices, instead of giving the computer name, it just lists <LOCAL MACHINE>. At this point, all services are unchecked.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: ubuntuone-client 1.4.4.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-23.41-generic-pae 2.6.35.7
Uname: Linux 2.6.35-23-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Wed Dec 8 22:35:27 2010
InstallationMedia: Ubuntu-Studio 10.10 "Maverick Meerkat" - Release i386 (20101008)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
UbuntuOneUserSyncdaemonConfig:
 [bandwidth_throttling]
 on = False
 read_limit = 2097152
 write_limit = 2097152

Revision history for this message
Richard Rath (rcrath) wrote :
Revision history for this message
Roman Yepishev (rye) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 657850, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
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