cannot log in to ubuntuone - AttributeError: 'dict' object has no attribute 'path'

Bug #610693 reported by PresuntoRJ
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Triaged
Medium
Ubuntu One Foundations+ team
ubuntuone-client (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

I am running on a upgraded machine from 9.04 -> 9.10 -> 10.04 , x86, where it was working until recently (last time I have checked was about a month ago)

I do have ubuntuone running on multiple systems (laptops and desktops) and it seems to be the only one that fails beyond my repair capacities and analysis,

I have been reading a few somewhat similar bug reports (like #509556 and #573932 ) following many recommendations, but noting seems to help so far. (e.g. deleting the seahorse token, removing the machine from ubuntuone site reference, starting over the GUI, starting over via cli)

I am not even sure if its a ubuntuone-client issue, I mean, it could be a seahorse, or even a LDAP problem by the looks of it, but whatever it really is, it seams to affect ubuntuone services only

I kind of can get it to sync via cli commands (u1sync and u1sdtools) but even then, the --status option show they eventually failed.

I hope apport has attached all the necessary and relevant log files, but feel free to ask for tests, conf files and logs at will... I am here to help and really wanted this machine to sync with my ubuntuone account again.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: ubuntuone-client 1.2.2-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic-pae 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
CheckboxSubmission: c2775a0a218d56c3198e5d7cf0c8a17b
CheckboxSystem: cc699a849d78f423c8e1f0dfc5139850
Date: Tue Jul 27 23:11:10 2010
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=pt_BR:pt:pt_PT
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
UbuntuOneOAuthLoginLog:
 2010-07-27 23:07:07,263:263.05603981 ubuntuone-login Starting Ubuntu One login manager version 1.2.2
 2010-07-27 23:07:36,529:529.946088791 UbuntuOne.OAuthDesktop.auth Token was not successfully retrieved: data was 'Invalid request token: 4hRLdHKKBjdmKn51hnlT'
 2010-07-27 23:07:36,531:531.73494339 UbuntuOne.OAuthDesktop.auth Failed to get access token.
 2010-07-27 23:07:36,537:537.308931351 ubuntuone-login Invalid request token: 4hRLdHKKBjdmKn51hnlT
 2010-07-27 23:07:36,741:741.120100021 ubuntuone-login Access to Ubuntu One was denied.

Revision history for this message
PresuntoRJ (fabio-tleitao) wrote :
Revision history for this message
PresuntoRJ (fabio-tleitao) wrote :

Oh, by the way.. it might be related...

My rhytmbox also crashes with an spectacular log (sorry, it says nothing about ubuntuone, only a segmentation fault), but it started working again after a

 $ sudo apt-get autoremove --purge rhythmbox-ubuntuone-music-store

Pretty lame not being able to use the service, but then again, I hope solving the root cause will mitigate that as well.

Revision history for this message
Mitch Towner (kermiac) wrote :

I'm sorry to hear Ubuntu One isn't working properly for you. Can you try the following and let me know the results?
1. Quit the Ubuntu One client. From the applet select Quit. Then open a Terminal (Applications > Accessories > Terminal) and run the following to quit the syncdaemon.

u1sdtool -q

2. Delete the old metadata. In a Terminal run.

rm -rf ~/.local/share/ubuntuone

3. Start Ubuntu One as you normally would Applications > Internet > Ubuntu One

You should be connected after you follow these steps. If you are not connected, can you please attach your Ubuntu One logs to this bug report? Please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here.?

Thanks in advance!

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
PresuntoRJ (fabio-tleitao) wrote : Re: [Bug 610693] Re: cannot log in to ubuntuone - AttributeError: 'dict' object has no attribute 'path'

As I've said before, I already did most of the steps recomended in similar
bugs... this was one of them. Did not work (sorry). Anything else I can try?

2010/7/28 Mitch Towner <email address hidden>

> I'm sorry to hear Ubuntu One isn't working properly for you. Can you try
> the following and let me know the results?
> 1. Quit the Ubuntu One client. From the applet select Quit. Then open a
> Terminal (Applications > Accessories > Terminal) and run the following to
> quit the syncdaemon.
>
> u1sdtool -q
>
> 2. Delete the old metadata. In a Terminal run.
>
> rm -rf ~/.local/share/ubuntuone
>
> 3. Start Ubuntu One as you normally would Applications > Internet >
> Ubuntu One
>
> You should be connected after you follow these steps. If you are not
> connected, can you please attach your Ubuntu One logs to this bug
> report? Please zip your $HOME/.cache/ubuntuone/log/ folder and attach
> the zip here.?
>
> Thanks in advance!
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
> --
> cannot log in to ubuntuone - AttributeError: 'dict' object has no attribute
> 'path'
> https://bugs.launchpad.net/bugs/610693
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Fábio Leitão
..-. .- -... .. --- .-.. . .. - .- --- ...-.-

Revision history for this message
PresuntoRJ (fabio-tleitao) wrote :

I still don't know what happened to this package for it to crash that way... I had to fully reinetall my system for it to work as it used to and as it kept working on my laptop...

dobey (dobey)
affects: rhythmbox-ubuntuone-music-store → ubuntuone-client
Changed in ubuntuone-client:
assignee: nobody → Ubuntu One Foundations+ team (ubuntuone-foundations+)
importance: Undecided → Medium
status: New → Triaged
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