Like bug 504978 but different sympton at end

[Jim]

Binary package hint: ubuntuone-client

pkg: ubuntuone-client

ubuntuone-client

identical to bug #504978 but diverges at end - still not working

 at the end I get:

I have the same issue. Now I am stuck at:

jim@FoxTrot:/tmp/bin$ u1sync --authorize
Exception in thread authorization:
Traceback (most recent call last):
  File "/usr/lib/python2.6/threading.py", line 532, in __bootstrap_inner
    self.run()
  File "/usr/lib/python2.6/threading.py", line 484, in run
    self.__target(*self.__args, **self.__kwargs)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 272, in open_in_browser
    self._forward_error_callback(IOError(errors))
  File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 160, in _forward_error_callback
    raise error
IOError: Error showing url: Operation not supported

Is this because of a bad certificate?

[Duane Hinnen (duanedesign)]

Jim,
Are you using any script blocking software like No Script? Could you check that Firefox is set as your default browser under:

System > Preferences > Preferred Applications

Can you try the following and let us know the results?

   1. Quit the Ubuntu One client
   2. Open Applications->Accessories->Passwords and Encryption Keys
   3. Click on the arrow next to "Passwords"
   4. Right-click on the Ubuntu One token and select "Delete"
   5. Go to https://one.ubuntu.com/account/machines/
   6. Click on the checkbox next to your computer
   7. Click the "Remove selected computers" button
   8. Open Applications->Internet->Ubuntu One
   9. a web page should open, prompting you to add your computer to your Ubuntu One account
  10. Add your computer

You should be connected after you follow these steps. If you are not connected, can you please attach the following files to this bug report?

~/.cache/ubuntuone/log/oauth-login.log
~/.cache/ubuntuone/log/syncdaemon-exceptions.log
 ~/.cache/ubuntuone/log/syncdaemon.log

thank you,
duanedesign

[Jim (jimmcdevitt60)]

Tried all this but here is what I get after step 5:

Step 5 just shows me directions for Ubuntu 10.04

If I choose Ubuntu one on the "me" menu", all I get is: Authorization error. Error showing url: Operation not supported.

Back to square one. Mind you, I spent a good deal of time on this and found nothing but dead ends..

Thanks for your help anyways.

~/.cache/ubuntuone/log/oauth-login.log SAYS:

2010-05-17 09:26:08,130:130.779027939 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-05-17 13:33:35,544:544.240951538 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-07-05 20:31:29,973:973.685026169 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-07-05 20:31:38,612:612.987995148 ubuntuone-login Error showing url: Operation not supported

2010-07-16 21:27:54,226:226.985931396 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-07-16 21:28:16,765:765.92707634 ubuntuone-login Error showing url: Operation not supported

2010-07-18 03:50:16,403:403.348922729 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-07-18 03:50:22,999:999.950885773 ubuntuone-login Error showing url: Operation not supported

2010-07-18 03:56:53,674:674.45397377 ubuntuone-login Error showing url: Operation not supported

2010-07-18 04:04:57,005:5.70702552795 ubuntuone-login Error showing url: Operation not supported

2010-07-18 04:15:27,992:992.209911346 ubuntuone-login Error showing url: Operation not supported

2010-07-18 04:24:54,957:957.248926163 ubuntuone-login Error showing url: Operation not supported

2010-07-18 04:58:37,317:317.2519207 ubuntuone-login Error showing url: Operation not supported

2010-07-18 18:22:24,557:557.435035706 ubuntuone-login Starting Ubuntu One login manager version 1.2.1
2010-07-18 18:22:33,243:243.813037872 ubuntuone-login Error showing url: Operation not supported

2010-07-21 16:21:35,204:204.154014587 ubuntuone-login Starting Ubuntu One login manager version 1.2.2
2010-07-21 16:21:44,316:316.958904266 ubuntuone-login Error showing url: Operation not supported

2010-07-21 16:35:16,723:723.500013351 ubuntuone-login Error showing url: Operation not supported

2010-07-21 16:44:49,279:279.074907303 ubuntuone-login Error showing url: Operation not supported

2010-07-21 16:46:04,360:360.717058182 ubuntuone-login Error showing url: Operation not supported

~/.cache/ubuntuone/log/syncdaemon-exceptions.log SHOWS:

2010-07-21 13:31:43,995 - ubuntuone.SyncDaemon.fsm - INFO - loading updated metadata
2010-07-21 13:31:43,996 - ubuntuone.SyncDaemon.fsm - INFO - initialized: idx_path: 1, idx_node_id: 0, shares: 1
2010-07-21 13:31:43,997 - ubuntuone.SyncDaemon.GeneralINotProc - INFO - Ignoring files: ['\\A#.*\\Z', '\\A.*~\\Z', '\\A.*\\.py[oc]\\Z', '\\A.*\\.sw[nop]\\Z', '\\A.*\\.swpx\\Z', '\\A\\..*\\.tmp\\Z']
2010-07-21 13:31:44,005 - ubuntuone.SyncDaemon.HQ - INFO - HashQueue: _hasher started
2010-07-21 13:31:45,074 - ubuntuone.SyncDaemon.DBus - INFO - DBusInterface initialized.
2010-07-21 13:31:45,074 - ubuntuone.SyncDaemon.Main - INFO - Using '/home/admin/Ubuntu One' as root dir
2010-07-21 13:31:45,074 - ubuntuone.SyncDaemon.Main - INFO - Using '/home/admin/....

[Jim (jimmcdevitt60)]

Given up too? No big loss really but it is the ONE app that has your name ALL over it...

[Jim (jimmcdevitt60)]

Can you try the following and let us know the results?

   1. Quit the Ubuntu One client
   2. Open Applications->Accessories->Passwords and Encryption Keys
   3. Click on the arrow next to "Passwords"
   4. Right-click on the Ubuntu One token and select "Delete"

I have no password for Ubuntu On the ring you asked for.

   5. Go to https://one.ubuntu.com/account/machines/

I get this: You haven't added any computers or devices to your Ubuntu One account. To get started please visit the installation details. But I sure can post files and messages though :)

   6. Click on the checkbox next to your computer

No check box of course...

   7. Click the "Remove selected computers" button
   8. Open Applications->Internet->Ubuntu One
   9. a web page should open, prompting you to add your computer to your Ubuntu One account
  10. Add your computer

Steps 7-10 are a wash

You should be connected after you follow these steps. If you are not connected, can you please attach the following files to this bug report?

Sure. There is no ~/.cache/ubuntuone/log/syncdaemon-exceptions.log though

~/.cache/ubuntuone/log/oauth-login.log
~/.cache/ubuntuone/log/syncdaemon-exceptions.log
 ~/.cache/ubuntuone/log/syncdaemon.log

[Jim (jimmcdevitt60)]

Apparently I can't add two files to one post? Here is the other file:

[Jonathan Keane (jkeane)]

I'm having the exact same problem. Anyway that I attempt to add my (first) computer I get the error "Error showing url: Operation not supported." I've tried both firefox and chrome as prefered internet browsers, both do not work. Exact same problems as Jim posted. I've attached all of the log files that are related on my computer (I similarly don't have a syncdaemon-exceptions.log)

[Jonathan Keane (jkeane)]

and the second file

[Roman Yepishev (rye)]

Could you please try running xdg-open http://www.ubuntu.com in the command line. xdg-open is the script that is run by Ubuntu One to start your preferred browser.
In case that script cannot open the browser as well more investigation will be required - please run
$ bash -x /usr/bin/xdg-open http://ww.ubuntu.com
and copy-paste the output of that command.

[Jonathan Keane (jkeane)]

I get errors for both.

$ xdg-open http://www.ubuntu.com
Error showing url: Operation not supported

$ bash -x /usr/bin/xdg-open http://www.ubuntu.com
+ check_common_commands http://www.ubuntu.com
+ '[' 1 -gt 0 ']'
+ parm=http://www.ubuntu.com
+ shift
+ case "$parm" in
+ '[' 0 -gt 0 ']'
+ '[' -z '' ']'
+ unset XDG_UTILS_DEBUG_LEVEL
+ '[' 0 -lt 1 ']'
+ xdg_redirect_output=' > /dev/null 2> /dev/null'
+ '[' xhttp://www.ubuntu.com '!=' x ']'
+ url=
+ '[' 1 -gt 0 ']'
+ parm=http://www.ubuntu.com
+ shift
+ case "$parm" in
+ '[' -n '' ']'
+ url=http://www.ubuntu.com
+ '[' 0 -gt 0 ']'
+ '[' -z http://www.ubuntu.com ']'
+ detectDE
+ '[' x = xtrue ']'
+ '[' xthis-is-deprecated '!=' x ']'
+ DE=gnome
+ '[' xgnome = x ']'
+ case "$DE" in
+ open_gnome http://www.ubuntu.com
+ gnome-open http://www.ubuntu.com
Error showing url: Operation not supported
+ '[' 1 -eq 0 ']'
+ exit_failure_operation_failed
+ '[' 0 -gt 0 ']'
+ exit 4

[Jim (jimmcdevitt60)]

You will also find that it is well ingrained into gnome and of course
nautilus... I guess Ive just got to dig into the code and find out myself -
which id precisely they want done.

Cheers
jim

On Sun, Aug 15, 2010 at 9:08 AM, Jonathan Keane
<email address hidden>wrote:

> I'm having the exact same problem. Anyway that I attempt to add my
> (first) computer I get the error "Error showing url: Operation not
> supported." I've tried both firefox and chrome as prefered internet
> browsers, both do not work. Exact same problems as Jim posted. I've
> attached all of the log files that are related on my computer (I
> similarly don't have a syncdaemon-exceptions.log)
>
> ** Attachment added: "oauth-login.log"
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/607538/+attachment/1490957/+files/oauth-login.log
>
> --
> Like bug 504978 but different sympton at end
> https://bugs.launchpad.net/bugs/607538
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “ubuntuone-client” package in Ubuntu: New
>
> Bug description:
> Binary package hint: ubuntuone-client
>
> pkg: ubuntuone-client
>
> ubuntuone-client
>
> identical to bug #504978 but diverges at end - still not working
>
> at the end I get:
>
>
>
> I have the same issue. Now I am stuck at:
>
> jim@FoxTrot:/tmp/bin$ u1sync --authorize
> Exception in thread authorization:
> Traceback (most recent call last):
> File "/usr/lib/python2.6/threading.py", line 532, in __bootstrap_inner
> self.run()
> File "/usr/lib/python2.6/threading.py", line 484, in run
> self.__target(*self.__args, **self.__kwargs)
> File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py",
> line 272, in open_in_browser
> self._forward_error_callback(IOError(errors))
> File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py",
> line 160, in _forward_error_callback
> raise error
> IOError: Error showing url: Operation not supported
>
> Is this because of a bad certificate?
>
> To unsubscribe from this bug, go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/607538/+subscribe
>

[Roman Yepishev (rye)]

Hello Jonathan Keane,

Could you please run gnome-open under strace:

$ strace -o gnome-open-debug.txt -s 2048 gnome-open http://www.ubuntu.com

And then attach the created gnome-open-debug.txt file to this bug report. It looks like some internal issue with gnome environment but having the idea about where it actually happens will allow us to investigate further. Thanks!

[Jonathan Keane (jkeane)]

I actually discovered recently that my problem stemmed from a newer versino of glib that I had installed for something unrelated. Downgrading to the one provided with lucid solved everything.

[Roman Yepishev (rye)]

Jim, could you please check whether you have a different version of glib too?
In either case, could you please try stracing gnome-open to find out what is the system call that gets 'Operation not supported' response?

[Jim (jimmcdevitt60)]

I have the proper version of glib. I tried that a while ago. What I've
found is that with this version of the desktop,the desktop has trouble
parsing external links - somewhat inconsistently though. I am getting
closer to a solution I hope. When I find it I will share to this thread.

On Fri, 2010-09-24 at 08:03 +0000, Roman Yepishev wrote:
> Jim, could you please check whether you have a different version of glib too?
> In either case, could you please try stracing gnome-open to find out what is the system call that gets 'Operation not supported' response?
>