Ubuntu One crash on startup

[alepila]

Binary package hint: ubuntuone-client

When I click on the application ubuntu-one i recive this message: "Error:Got empty result for devices list". The folder Ubuntu One was not syncronized since the upgrade from 9.10 version tu 10.04.

[Marc Deslauriers (mdeslaur)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Mitch Towner (kermiac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 576263, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

As noted in bug #576263, the workaround for this issue is as follows:
1. Quit the Ubuntu One client (open a terminal window & run "u1sdtool -q; killall ubuntuone-login" without the quotes)
2. Open Applications->Accessories->Passwords and Encryption Keys
3. Click on the plus symbol next to "Passwords: login" to expand the list
4. Right-click on the Ubuntu One token and select "Delete"
5. Go to https://one.ubuntu.com/account/machines/
6. Click on the checkbox next to your computer
7. Click the "Remove selected computers" button
8. Open System --> Preferences -->Ubuntu One
9. A web page should open, prompting you to add your computer to your Ubuntu One account
10. Add your computer