Comment 2 for bug 566804

Revision history for this message
Duane Hinnen (duanedesign) wrote :

eltibedeoro,
Sorry to hear you are having an issue with Ubuntu One. Could you please attach the logs to this report. Just zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here. You can make an archive of the $HOME/.cache/ubuntuone/log/ folder by right-clicking on it and selecting 'Compress'. You might need to do Ctrl + H (view hidden files) in you Home directory to see the .cache folder. You can attach the logs to this report using the 'Add Attachment or Patch' button at the bottom of the page.

After you attach the logs you can change the 'Status' of your bug back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box.

thank you,
duanedesign