I see files shared to me in the web, but they are not automatically downloaded
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: ubuntuone-client
Hi everyone. I'm using Ubuntu 9.10 with Ubuntu One Client 1.0.3-0 and trying to synchronize some files with my girlfriend. She has uploaded 6 folders with files, which I can see in the website interface, but they are not automatically downloaded to my Ubuntu One folder. Only the folders are created, but there are no files inside as I see in my ubuntu one website.
I tried restarting Ubuntu One client several times, but it says that all my files are already updated.
Thank you.
ProblemType: Bug
.home.damian.
.home.damian.
[bandwidth_
read_limit = 0
write_limit = 0
on = False
.home.damian.
[ubuntuone]
connected = True
connect = 1
show_applet = 0
bookmarked = True
Architecture: i386
Date: Tue Mar 16 09:15:18 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitec
ProcEnviron:
LANG=es_AR.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686
TheWitchdoktor,
I'm sorry to hear Ubuntu One is not working properly for you. Did the files ever copy for you?
If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue.
1) Quit the Ubuntu One client. R-click on the Ubuntu One applet and select 'Quit'
2) Open Applications- >Accessories- >Terminal, then run the command: ubuntuone/ log ~/.cache/ ubuntuone/ log_old && mkdir ~/.cache/ ubuntuone/ log
mv ~/.cache/
3) Run the following in the Terminal to open/create this file: ubuntuone/ syncdaemon. conf
gedit ~/.config/
#Add the following two (2) lines to this file and save:
[__main__]
log_level = DEBUG
4) Open Ubuntu One as you normally would Applications- >Internet- >Ubuntu One
5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One Folder. Then attach the following logs to this bug: ~/.cache/ ubuntuone/ log/syncdaemon. log & ~/.cache/ ubuntuone/ log/syncdaemon- exceptions. log
You can attach logs to this bug report by clicking the 'Add Attachment or patch' button at the bottom of the page. Thank you for filing this bug report and helping to make Ubuntu better.
thank you,
duanedesign