Try to connect, enter keyring pwd; crash

Bug #533934 reported by Xwarman on 2010-03-07
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Undecided
Unassigned
ubuntuone-client (Ubuntu)
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

I tryed to connect to ubuntuone via trayicon. enter pwd to the keyring promt, program crashed a moment later. (not seemed connected (trayicon).)

ProblemType: Bug
.home.xwarman..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.xwarman..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 2
 show_applet = 1
 bookmarked = True
Architecture: amd64
Date: Sun Mar 7 19:23:14 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-20-generic x86_64
XsessionErrors:
 (polkit-gnome-authentication-agent-1:28018): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:27995): GLib-WARNING **: g_set_prgname() called multiple times
 (alexandria:26206): libebook-WARNING **: Can't find installed BookFactories
 (alexandria:27326): libebook-WARNING **: Can't find installed BookFactories

Xwarman (xwarman) wrote :
Duane Hinnen (duanedesign) wrote :

Xwarman,
I'm sorry to hear Ubuntu One is not working properly for you. I dont see anything in the information provided by apport. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue.

1) Quit the Ubuntu One client. R-click on the Ubuntu One applet and select 'Quit'

2) Run the following in the Terminal to open/create this file:
 gedit ~/.config/ubuntuone/syncdaemon.conf

    #Add the following two (2) lines to this file and save:
    [__main__]
    log_level = DEBUG

3) Open Ubuntu One as you normally would Applications->Internet->Ubuntu One

4) Let Ubuntu One run for a bit, copy some files into your Ubuntu One Folder or take any actions to recreate any bugs you have been having. Then attach the following logs to this bug:

~/.cache/ubuntuone/log/syncdaemon.log
~/.cache/ubuntuone/log/syncdaemon-exceptions.log

You can attach logs to this bug report by clicking the 'Add Attachment or patch' button at the bottom of the page. Thank you for filing this bug report and helping to make Ubuntu better.

thank you,
duanedesign

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Xwarman (xwarman) wrote :
Xwarman (xwarman) wrote :
Xwarman (xwarman) wrote :
Xwarman (xwarman) wrote :
Xwarman (xwarman) wrote :
Xwarman (xwarman) wrote :

The Syncdeamon-exeptions.log file, as you wrote, is currently empty, so I send you some other files.

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → New
tags: added: client desktop+
tags: added: karmic
Rick McBride (rmcbride) on 2011-02-11
Changed in ubuntuone-client:
status: New → Confirmed
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