ubuntu one client crashes on context menu click; applet dbus error
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: ubuntuone-client
Applet crashes when right clicking.
ProblemType: Bug
.home.brian.
.home.brian.
[ubuntuone]
bookmarked = False
connected = True
connect = 0
show_applet = 1
Architecture: i386
Date: Wed Mar 3 23:09:04 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu-
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-19-generic i686
Changed in ubuntuone-client (Ubuntu): | |
status: | Incomplete → New |
Brian,
I'm sorry to hear Ubuntu One is not working properly for you. If you would like to help debug the problem that would be greatly appreciated. You can do the following in order to provide important details that will help determine the root cause of this issue.
1) Quit the Ubuntu One client. R-click on the Ubuntu One applet and select 'Quit'
2) Open Applications- >Accessories- >Terminal, then run the command: ubuntuone/ log ~/.cache/ ubuntuone/ log_old && mkdir ~/.cache/ ubuntuone/ log
mv ~/.cache/
3) Run the following in the Terminal to open/create this file: ubuntuone/ syncdaemon. conf
gedit ~/.config/
#Add the following two (2) lines to this file and save:
[__main__]
log_level = DEBUG
4) Open Ubuntu One Applications- >Internet- >Ubuntu One
5) Let Ubuntu One run for a bit, copy some files into your Ubuntu One Folder. Then attach the following logs to this bug: ~/.cache/ ubuntuone/ log/syncdaemon. log & ~/.cache/ ubuntuone/ log/syncdaemon- exceptions. log
You can attach logs to this bug report by clicking the 'Add Attachment or patch' button at the bottom of the page. Thank you for filing this bug report and helping to make Ubuntu better.
thank you,
duanedesign