Ubuntu One disconnecting sitting with error (!) cloud

Bug #526127 reported by John Pye
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Confirmed
Undecided
Ubuntu One Client Engineering team

Bug Description

Binary package hint: ubuntuone-client

I have got Ubuntu One running on two different Ubuntu machines. One has been upgraded to 9.10 since Ubuntu 7.x, the other is a fresh install of 9.10.

On both of these machines, by Ubuntu One taskbar icon frequently reverts to the error state (cloud with a '!' in it). When I open the Ubuntu One folder, it shows a 'Connect' button. If I click the 'connect' button, it momentarily changes to something, then immediately reverts to a clickable 'Connect' button again. There is no visual feedback as to what is happening.

BTW I feel that there is way too little information from this application in the case where there is a problem. There needs to be a little log window or something where I can see if I am connected, authenticated, etc, and if there is a queue of files needing to be uploaded or downloaded, etc, and how long it has been since an update was attempted. I find this application very unreliable and giving no information to allow me to work out the source of the problems.

ProblemType: Bug
.home.john..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.john..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Tue Feb 23 10:56:50 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-19-generic i686

Revision history for this message
John Pye (jdpipe) wrote :
Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
assignee: nobody → Ubuntu One Desktop+ team (ubuntuone-desktop+)
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.