Ubuntu One does not update
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntuone-client (Ubuntu) |
Incomplete
|
Medium
|
Ubuntu One Foundations+ team |
Bug Description
Binary package hint: ubuntuone-client
On both computers, Ubuntu One says : computer connected + files are up to date.
But they are not.
The file updated in Ubuntu one folder source computer does not show up in the Ubuntu one folder receiving computer.
- internet connection is working fine
- refreshing the folder (etc.) does not update the content.
Thank you.
ProblemType: Bug
.home.valentin.
2010-02-17 12:58:45,
2010-02-17 13:01:53,
2010-02-17 13:40:08,
2010-02-19 16:10:08,
.home.valentin.
[bandwidth_
on = False
read_limit = 0
write_limit = 0
.home.valentin.
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: i386
Date: Fri Feb 19 16:56:19 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release Candidate i386 (20091020.3)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitec
ProcEnviron:
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-19-generic i686
I'm sorry to hear Ubuntu One is not working properly for you. If you would like
to help debug the problem that would be greatly appreciated. You can do the
following in order to provide important details that will help determine the
root cause of this issue.
1) Quit the Ubuntu One client. Right-click on the Ubuntu One applet and select
'Quit'
2) Open Applications- >Accessories- >Terminal, then run the command: ubuntuone/ log ~/.cache/ ubuntuone/ log_old && mkdir ~/.cache/ ubuntuone/ log
mv ~/.cache/
3) Run the following in the Terminal to open/create this file: ubuntuone/ syncdaemon. conf
gedit ~/.config/
#Add the following two (2) lines to this file and save:
[__main__]
log_level = DEBUG
4) Open Ubuntu One Applications- >Internet- >Ubuntu One
5) Let Ubuntu One run for a while, copy some files into your Ubuntu One Folder. ubuntuone/ log/syncdaemon. log ubuntuone/ log/syncdaemon- exceptions. log
Then attach the following logs to this bug:
~/.cache/
~/.cache/
You can attach logs to this bug report by clicking the 'Add Attachment or patch'
button at the bottom of the page. Thank you for filing this bug report and
helping to make Ubuntu better.