the applet popup is scrambled i.e. no error message can be read

[Ken Wilson]

Binary package hint: ubuntuone-client

the ubuntuone applet pops up a window from time to time which I assume has some error message or activity information. Unfortunately the information in the window cannot be read in fact all there is are vertical and horizontal coloured lines.

Ken

ProblemType: Bug
.home.kwilson..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.kwilson..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 read_limit = 0
 write_limit = 0
 on = False
.home.kwilson..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 1
Architecture: i386
Date: Thu Feb 18 17:14:23 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-19-generic i686

[Duane Hinnen (duanedesign)]

KenWilson,
that is strange. I have not seen that before. Is there anyway you can get a screenshot of this?
thank you,
duanedesign

[Eric Casteleijn (thisfred)]

Also, is the Ubuntu One applet the *only* place where this happens? It seems unlikely that this would be a bug in the client itself, since it doesn't do the rendering of the notifications.

[Ken Wilson (ken.wilson)]

I'll try but the window pops up for a few seconds then goes away. I
think I saw an app to get a screenshot but I have not used it. Currently
I'm out of town away from my system until Wednesday.

ken

On 2/21/2010 12:26 AM, duanedesign wrote:
> KenWilson,
> that is strange. I have not seen that before. Is there anyway you can get a screenshot of this?
> thank you,
> duanedesign
>
>

[Ken Wilson (ken.wilson)]

sorry, I had to go out of town unexpectedly. I'll try and do a screen
capture tomorrow. I don't know for sure what is causing it but it
appears to be related to ubuntuone. There is nothing in the pop-up that
gives me any clue where it is coming from or what it is about.

At one time I thought it may be related to an IP address conflict as a
result of a system coming online. It could still be but I don't think so.

Ken

On 2/23/2010 6:28 AM, Eric Casteleijn wrote:
> Also, is the Ubuntu One applet the *only* place where this happens? It
> seems unlikely that this would be a bug in the client itself, since it
> doesn't do the rendering of the notifications.
>
> ** Changed in: ubuntuone-client (Ubuntu)
> Status: New => Incomplete
>
>

[Roman Yepishev (rye)]

On Wed, 2010-02-24 at 05:32 +0000, KenWilson wrote:
> I'll try but the window pops up for a few seconds then goes away. I
> think I saw an app to get a screenshot but I have not used it.
If you are running GNOME then PrtScr (Print Screen) key will trigger the
screenshot and you will be able to save it.

[Ken Wilson (ken.wilson)]

it took a while but it finally showed up... the popup window is the
black area in the upper right corner of the screen. This may be coming
from the Rhythmbox music player.

Ken

On 2/24/2010 1:21 AM, Roman Yepishev wrote:
> On Wed, 2010-02-24 at 05:32 +0000, KenWilson wrote:
>
>> I'll try but the window pops up for a few seconds then goes away. I
>> think I saw an app to get a screenshot but I have not used it.
>>
> If you are running GNOME then PrtScr (Print Screen) key will trigger the
> screenshot and you will be able to save it.
>
>

[Ken Wilson (ken.wilson)]

this may be another clue; When I execute the system monitor I get the
attached screen...

Ken

On 2/25/2010 2:18 PM, KenWilson wrote:
> it took a while but it finally showed up... the popup window is the
> black area in the upper right corner of the screen. This may be coming
> from the Rhythmbox music player.
>
> Ken
>
>
> On 2/24/2010 1:21 AM, Roman Yepishev wrote:
>
>> On Wed, 2010-02-24 at 05:32 +0000, KenWilson wrote:
>>
>>
>>> I'll try but the window pops up for a few seconds then goes away. I
>>> think I saw an app to get a screenshot but I have not used it.
>>>
>>>
>> If you are running GNOME then PrtScr (Print Screen) key will trigger the
>> screenshot and you will be able to save it.
>>
>>
>>
>
> ** Attachment added: "Screenshot-1.png"
> http://launchpadlibrarian.net/39794875/Screenshot-1.png
>
>

[Ken Wilson (ken.wilson)]

I don't know now the root cause but I have upgraded to release 10.04 and the problem is gone.