Random connection problems, incessant adding the same computer, inconsisten UI

[Roger Binns]

Binary package hint: ubuntuone-client

I am seeing all sorts of sporadic problems, but they seem have to gotten a lot worse over the last few days. I have 3 machines using it, one on all the time, a laptop which is suspended most of the time and a desktop suspended some of the time. My main concern is the file sharing. Some examples:

- I get asked to add the machine to the authorised list, again. One machine is now present 6 times, another 8 times, and the last 3 times.

- The UI will tell me that files are up to date when it is disconnected and I know they are not because I changed them on another machine. All machines have Internet access all the time.

- In the folder view the button will say "Connect" and pressing it either hangs forever, or just stays as "Connect".

- The applet will say "Disconnect" in its menu but the folder says "Connect". Only one of them can be possibly be correct. Clicking on either has no effect nor any feedback.

There doesn't seem to be any reliable way of recovering when it is wedged like this beyond a reboot. A logout doesn't seem to fix things. I dislike reboots because I have a lot of state (open windows, terminals, editors files etc). And over the weekend reboots didn't seem to help anyway.

When it works, it works well. But when it is not working there is no feedback and no ability to fix things.

ProblemType: Bug
.home.rogerb..cache.ubuntuone.log.syncdaemon.exceptions.log:
 2010-02-01 08:36:07,641 - ubuntuone.SyncDaemon.ActionQueue - ERROR - AccountInquiry share:--- node:--- AccountInquiry() failure INTERNAL_ERROR
 2010-02-01 08:36:14,053 - ubuntuone.SyncDaemon.ActionQueue - ERROR - FreeSpaceInquiry share:'' node:--- FreeSpaceInquiry() failure INTERNAL_ERROR
 2010-02-01 19:51:54,764 - ubuntuone.SyncDaemon.ActionQueue - ERROR - FreeSpaceInquiry share:'' node:--- FreeSpaceInquiry() failure Connection to the other side was lost in a non-clean fashion.
.home.rogerb..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = False
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: amd64
Date: Mon Feb 1 21:28:35 2010
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-17-generic x86_64

[Mitch Towner (kermiac)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 437165, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.