ubuntu one is not updating the files at the server side

Bug #502573 reported by xavierfmol
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

After subscribing to U1, it seemed to work fine and updating modified files. But later, after moving a file from one folder to another, both below U1 folder on client side, updating are not being performed any more. I've deleted all the files and folders at both sides of U1 (client and web), with no result.

ProblemType: Bug
.home.xavier..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = False
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Sun Jan 3 12:21:49 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=ca_AD.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-16-generic i686

Revision history for this message
xavierfmol (xavierfmol-deactivatedaccount) wrote :
Revision history for this message
Facundo Batista (facundo) wrote :

Hi!

We would need DEBUG logs to find the issue here.

You should do the following:

1. stop the syncdaemon client and applet, and be sure it's fully stopped ("ps -eaf | grep ubuntuone-client" should give you nothing).

2. put a file named syncdaemon.conf in your $HOME/.config/ubuntuone directory with the following information:

[__main__]
log_level = DEBUG

3. restart the client.

4. attach here the logs, just zip you $HOME/.cache/ubuntuone/log/ folder and attach the zip here.

Thanks for your time and help!

Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
assignee: nobody → Facundo Batista (facundo)
Changed in ubuntuone-client (Ubuntu):
assignee: Facundo Batista (facundo) → nobody
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubuntuone-client (Ubuntu) because there has been no activity for 60 days.]

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Expired
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