Ubuntu One client crashes on startup

Bug #499230 reported by Nick Kondratiev
122
This bug affects 28 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Incomplete
High
Guillermo Gonzalez

Bug Description

Binary package hint: ubuntuone-client

Ubuntu One client crashes on startup. No window is displayed, only bug report form.
Can't apply new settings after removing configure files and directories. Only bug report form.
It happens in ubuntu-client version 1.0 and also after upgrading to 1.0.3.

ProblemType: Bug
.home.nickkon..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 1
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Mon Dec 21 22:28:54 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.3-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=ru_UA.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-17-generic i686

Revision history for this message
Nick Kondratiev (nickkon) wrote :
Revision history for this message
Guillermo Gonzalez (verterok) wrote :

Hi nikkon,

Looks like the "~/Ubuntu One/Shared with Me" symlink is broken and the client is trying to create it.

Could you confirm this?

please paste the output of: ls -la "~/Ubuntu One/Shared With Me"

Thanks

Changed in ubuntuone-client (Ubuntu):
assignee: nobody → Guillermo Gonzalez (verterok)
status: New → Incomplete
Revision history for this message
Nick Kondratiev (nickkon) wrote :

Hi, Guillermo Gonzalez.

The output of the command (ls -la "~/Ubuntu One/Shared With Me") is: "No such file or directory".
Thanks a lot, I get it.

Revision history for this message
Nick Kondratiev (nickkon) wrote :

Why the solution is so simply and stupid? It's not a Linux way. =)
All what I did - remove symbolic links and re-run client .
All works perfectly. Thanks a lot. Sorry for disturbing.

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Fix Committed
Changed in ubuntuone-client (Ubuntu):
importance: Undecided → High
Revision history for this message
/dev/random (todevrandom) wrote :

I'm affected by the same problem (and same error), but I didn't get the solution... can you explain please?
d

Revision history for this message
Nick Kondratiev (nickkon) wrote :

to /dev/random:

-"paste the output of: ls -la "~/Ubuntu One/Shared With Me";
-remove broken symbolic links and re-run client .

Revision history for this message
/dev/random (todevrandom) wrote :

elijah@seldon:~$ ls -la "~/Ubuntu One/Shared With Me"
ls: impossibile accedere a ~/Ubuntu One/Shared With Me: Nessun file o directory

That is the italian for: "No such file or directory".
d

Revision history for this message
Nick Kondratiev (nickkon) wrote :

to /dev/random:

$ cd "Ubuntu One"
$ rm "Shared With Me"

Then re-run Ubuntu One client.

Revision history for this message
/dev/random (todevrandom) wrote :

ok, now the link is ok. So the daemon does not crash... but it doesn't sync my local folder with the remote one... there's something more to investigate.
Thanks for your help
d

Changed in ubuntuone-client (Ubuntu):
status: Fix Committed → In Progress
Revision history for this message
Guillermo Gonzalez (verterok) wrote :

Hi, is this still an issue?

Regards,

Changed in ubuntuone-client (Ubuntu):
status: In Progress → Incomplete
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