Immediately crashed on open.

Bug #497631 reported by Jordan Welch on 2009-12-17
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
High
Ubuntu One Foundations+ team

Bug Description

Binary package hint: ubuntuone-client

Manually opened Ubuntu One, Immediately crashed.

ProblemType: Bug
.home.jordan..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.jordan..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 0
 show_applet = 0
Architecture: i386
Date: Wed Dec 16 23:44:22 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: ubuntuone-client
Tags: ubuntu-unr
Uname: Linux 2.6.31-16-generic i686

Jordan Welch (jordanhwelch) wrote :
Jordan Welch (jordanhwelch) wrote :

Ammending this: It is not just on open, It is after I then click on the icon (Which is in error state).

Also, my computer froze and I had to restart it before this problem started.

Jordan Welch (jordanhwelch) wrote :

I just re-installed Ubuntu one and the problem is still there. Whenever I open Ubuntu one and click on the status tray Icon it opens an apport window. It will not function at all.

Guillermo Gonzalez (verterok) wrote :

Hi Jordan,

Sorry to hear Ubuntu One isn't working for you.

Could you attach the log files located at ~/.cache/ubuntuone/log/syncdaemon-exceptions.log

Thanks.

Changed in ubuntuone-client (Ubuntu):
assignee: nobody → Guillermo Gonzalez (verterok)
status: New → Incomplete
Jordan Welch (jordanhwelch) wrote :

There is no syncdaemon-exception.log at this location. I have attatched the only file in the log that actually has any useful information. the oauth-login.log

Changed in ubuntuone-client (Ubuntu):
importance: Undecided → High
Vish (vish) wrote :

User reports no syncdaemon-exception.log , and has attached the logs he has . setting bug to triaged.

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Triaged
Guillermo Gonzalez (verterok) wrote :

Jordan,

could you attach all the log files?

tar -cjf ~/Desktop/syncdaemon-logs.bz2 ~/.cache/ubuntuone/log

And attach ~/Desktop/syncdaemon-logs.bz2 to the bug.

Thanks

Changed in ubuntuone-client (Ubuntu):
assignee: Guillermo Gonzalez (verterok) → Ubuntu One Foundations+ team (ubuntuone-foundations+)
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers