Ubuntu One Crashed when clicking the Tray Icon

[Andy Stallwood]

Binary package hint: ubuntuone-client

Ubuntu One Crashed when I left clicked on the Tray Icon

ProblemType: Bug
.home.andy..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.andy..config.ubuntuone.syncdaemon.conf:
 [bandwidth_throttling]
 on = True
 read_limit = 2097152
 write_limit = 2097152
.home.andy..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: i386
Date: Sun Nov 29 16:30:00 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-15.50-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-15-generic i686
XsessionErrors:
 (gnome-settings-daemon:1893): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1893): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2024): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1993): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (nautilus:2292): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

[Vincent Lönngren (bice77)]

About 50% of the times I click on it, the applet crashes. Also, Ubuntuone is no longer able to connect.

[Vincent Lönngren (bice77)]

It seems the fix, for me, was to install ubuntuone-client-tools, even though no package depends on it.

[Facundo Batista (facundo)]

Dobey, this package is needed for the applet to work properly?

[Vincent Lönngren (bice77)]

2009/12/22 Facundo Batista <email address hidden>:
> Dobey, this package is needed for the applet to work properly?

Since I wrote that, something has changed and now it is working
without ubuntuone-client-tools. Sorry, I can't explain it and I don't
know what made the difference.

[Boniek (boniek12p)]

I can confirm that bug

[faical117 (faical117)]

i find the solution :
Just 1)remove the ubuntuone directory with sudo (/home/??????/.local/share/)
        2)recreate it again (/home/??????/.local/share/ubuntuone)
        3)restart ubuntuone-client
        voila

"/home/??????/.local/share/"

[Leonardo Gaudino (gaudino110)]

confirmed solution from faical117. Delete .local/share/ubuntuone and restart ubuntuone-client.
No need to "sudo" (it's a user's directory) and no need to recreate it manually (automatic when client starts). But works. Does this delete files not yet syncronized? I don't know.

[Josh Buis (joshbuis)]

Confirmed this procedure worked for me:

Delete .local/share/ubuntuone and restart ubuntuone-client.
No need to "sudo" (it's a user's directory) and no need to recreate it manually (automatic when client starts).

[Flavio Capobianco (norkov)]

I tried removing the keys and authorizing again but it didn't help.

Deleting .local/share/ubuntuone fixed it for me too.

[Meluco (daniel-banobre-dopico)]

Deleting .local/share/ubuntuone fix nothing for me.
Runnign /usr/bin/ubuntuone-client-applet from a shell, this remain waiting for couchdb start.

[Meluco (daniel-banobre-dopico)]

Can I help in any way?

[korleon (korleon3)]

I can confirm this fix it resolved the problem for me

[David (kd4yuw)]

Deleting .local/share/ubuntuone also seems to have worked for me upon restart of client.

[ciaopaulo (ciaopaulo)]

Just a note to add that deleting .local/share/ubuntuone/ worked for me.

Can this be built into some sort of release?

[Meluco (daniel-banobre-dopico)]

Oh... this is boring.

I stop use UbuntuOne.

I will try again in some months.