no connection to ubunto one

[who]

Binary package hint: ubuntuone-client

First problem:

When I start lauchpad, I can login to launchpad. But every time I am asked which computer I want to connect to launchpad. Even when I login at the same machine.

Second Problem:

I cannot upload data into lauchpad. It does not synchronize data in folder "Shared with me".

Third problem:

I cannot upload data into any folder in launchpad.

Can you give me a hint, how tpo fix that? Thanks!

Wolfgang

ProblemType: Bug
.home.who..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.who..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 bookmarked = True
 connected = True
 connect = 2
 show_applet = 1
Architecture: i386
Date: Wed Nov 18 08:04:35 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=de_AT.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (gnome-settings-daemon:2517): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2603): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2594): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

[Joshua Hoover (joshuahoover)]

Hi,

I'm sorry to hear Ubuntu One is not working properly for you. Sounds like there are a few issues going on here.

1) I think getting the request to add your computer to Ubuntu One is related to bug 480972 which we're still looking into why this is happening.

2) You cannot directly add files to the "Shared with Me" folder. This folder is where files will show up when someone else shares files with you. Please see the following FAQ for more information: https://answers.edge.launchpad.net/ubuntuone-client/+faq/782

3) When you say you can't upload any file to Launchpad, I'm assuming you mean you can put files in your ~/Ubuntu One/ folder and have them automatically upload to the Ubuntu One cloud? If so, I need to know if you're using NetworkManager. If you are not, Ubuntu One will not work. If you are using NetworkManager, can you please confirm that Ubuntu One is connecting (you see a cloud icon in your task bar) and let me know what happens when you put a file in the ~/Ubuntu One folder?

Thank you,

Joshua

[Rick McBride (rmcbride)]

Hi, just a reminder that we need the information that Joshua asked for in order to be able to determine why you're having difficulty.

Thanks

[who (wolfgang-hoehl)]

Dear Joshua,

thank you for your reply.

###################################################################

3) When you say you can't upload any file to Launchpad, I'm assuming you
mean you can put files in your ~/Ubuntu One/ folder and have them
automatically upload to the Ubuntu One cloud? If so, I need to know if
you're using NetworkManager. If you are not, Ubuntu One will not work.
If you are using NetworkManager, can you please confirm that Ubuntu One
is connecting (you see a cloud icon in your task bar) and let me know
what happens when you put a file in the ~/Ubuntu One folder?
#####################################################################

Exaclty that is the problem: Ubuntu One will not connect although network manager is running.

How can I fix that?

Friendly Regards
Wolfgang Höhl

[Guillermo Gonzalez (verterok)]

Hi,

We don't have enough information to diegnose the problem, could you attach the log files located at: ~/.cache/ubuntuone/log/syncdaemon*.log ?

Thanks.

[who (wolfgang-hoehl)]

Dear Sirs,

attached you will find the file "syncdeamon.log", as requested.

Please let me know, how to fix that problem

Thanks!

 Sincelery

Prof. Dr.-Ing. Wolfgang Höhl
Grete-Mosheim-Straße 3
D-80636 München

Tel: [phone]
Fax: [phone]
mailto: <email address hidden>

----- Original Message ----
From: Guillermo Gonzalez <email address hidden>
To: <email address hidden>
Sent: Tue, January 5, 2010 3:30:33 PM
Subject: [Bug 484636] Re: no connection to ubunto one

Hi,

We don't have enough information to diegnose the problem, could you
attach the log files located at: ~/.cache/ubuntuone/log/syncdaemon*.log
?

Thanks.

--
no connection to ubunto one
https://bugs.launchpad.net/bugs/484636
You received this bug notification because you are a direct subscriber
of the bug.

Status in “ubuntuone-client” package in Ubuntu: Incomplete

Bug description:
Binary package hint: ubuntuone-client

First problem:

When I start lauchpad, I can login to launchpad. But every time I am asked which computer I want to connect to launchpad. Even when I login at the same machine.

Second Problem:

I cannot upload data into lauchpad. It does not synchronize data in folder "Shared with me".

Third problem:

I cannot upload data into any folder in launchpad.

Can you give me a hint, how tpo fix that? Thanks!

Wolfgang

ProblemType: Bug
.home.who..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.who..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 2
show_applet = 1
Architecture: i386
Date: Wed Nov 18 08:04:35 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=de_AT.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
(gnome-settings-daemon:2517): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
(polkit-gnome-authentication-agent-1:2603): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
(nautilus:2594): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/484636/+subscribe

[Chad Miller (cmiller)]

There are two steps to adding the computer: 1) Proving which account on Launchpad/U1 you own. 2) Authorizing a particular computer to be applied to that account.

It looks like you do not have a local authentication token. When you are sent to sign-in, you have to accept a token to be used. it may give you the ability to name more descriptively the computer you are adding, but after that you must click "add this computer" at the bottom.

After that, your sync logs will not say "NoAccessToken: No access token found.".

[who (wolfgang-hoehl)]

Dear Mr. Miller,

I also think you are right. When I try to get a new computer connected, I am asked for password and keypad (Schlüsselbund). Unfortunately I can type my password onto infinity, again and again, it won't be accepted and so the token cannot be set.

How can I fix that?

Please give me a sign. I am looking forward to hearing from you!

 Friendly Regards

Prof. Dr.-Ing. Wolfgang Höhl
mailto: <email address hidden>

----- Original Message ----
From: Chad Miller <email address hidden>
To: <email address hidden>
Sent: Tue, January 26, 2010 5:37:56 PM
Subject: [Bug 484636] Re: no connection to ubunto one

There are two steps to adding the computer: 1) Proving which account on
Launchpad/U1 you own. 2) Authorizing a particular computer to be
applied to that account.

It looks like you do not have a local authentication token. When you
are sent to sign-in, you have to accept a token to be used. it may give
you the ability to name more descriptively the computer you are adding,
but after that you must click "add this computer" at the bottom.

After that, your sync logs will not say "NoAccessToken: No access token
found.".

--
no connection to ubunto one
https://bugs.launchpad.net/bugs/484636
You received this bug notification because you are a direct subscriber
of the bug.

Status in “ubuntuone-client” package in Ubuntu: Incomplete

Bug description:
Binary package hint: ubuntuone-client

First problem:

When I start lauchpad, I can login to launchpad. But every time I am asked which computer I want to connect to launchpad. Even when I login at the same machine.

Second Problem:

I cannot upload data into lauchpad. It does not synchronize data in folder "Shared with me".

Third problem:

I cannot upload data into any folder in launchpad.

Can you give me a hint, how tpo fix that? Thanks!

Wolfgang

ProblemType: Bug
.home.who..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.who..config.ubuntuone.ubuntuone.client.conf:
[ubuntuone]
bookmarked = True
connected = True
connect = 2
show_applet = 1
Architecture: i386
Date: Wed Nov 18 08:04:35 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: fglrx
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
LANG=de_AT.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
(gnome-settings-daemon:2517): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
(polkit-gnome-authentication-agent-1:2603): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
(nautilus:2594): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntuone-client/+bug/484636/+subscribe

[Facundo Batista (facundo)]

Joshua: I assigned this to you, because as even it's handling three problems at the same time, you may supervise them and finally assigning to who corresponds.

Thanks!