Ubuntu one keeps forgetting my computer and log-in information

Bug #473548 reported by Eyad Salah
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Since I started using Karmic Ubuntu one worked fine for me until today. It started getting really forgetful. At login it doesn't connect automatically so I do that manually and it works fine for a couple of minutes then I get the "Add computer" page on Firefox (Pre-release if that might have anything to do with this).. So I add the computer again. Ubuntu one works fine for a minute or 2 before showing the same page or sometimes just disconnecting me.

I'm only using my account on one computer (My personal laptop) and I have cookies enabled on firefox

ProblemType: Bug
.home.eyad..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.eyad..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 2
 bookmarked = True
Architecture: amd64
Date: Wed Nov 4 01:41:09 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.0.2-0ubuntu2
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic x86_64
XsessionErrors:
 (gnome-settings-daemon:2055): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2055): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:2149): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:2186): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (gnome-panel:2148): Gdk-WARNING **: /build/buildd/gtk+2.0-2.18.3/gdk/x11/gdkdrawable-x11.c:952 drawable is not a pixmap or window

Revision history for this message
Eyad Salah (eyad-salah) wrote :
Revision history for this message
Cory Maccarrone (darkstar6262) wrote :

i'm seeing similar behavior on the released Karmic with all packages up-to-date. For me, it usually works for a while (as long as I'm logged in for a while). When I suspend my computer and resume later on, it forgets my information and brings me back to the Add Computer page. Usually, just adding my machine again is enough to bring it back, but today it stopped working entirely that way and kept bringing that page up, no matter how many times I added the computer.

I've tried deleting all computers from the account, clearing the ubuntu one configuration from my computer (and deleting the Ubuntu One folder) to reinitialize it, and it starts doing the same thing.

Revision history for this message
Lucio Torre (lucio.torre) wrote :

Hi. Thanks for you report. This is a known issue and we are working to fix it.

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