ubuntu one doesn't start anymore after latest update

Bug #452341 reported by Bluppie
32
This bug affects 7 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Triaged
Medium
Unassigned

Bug Description

Binary package hint: ubuntuone-client

I updated ubuntu and after restarting ubuntu ubuntu one aint responding.

ProblemType: Bug
.home.ben..cache.ubuntuone.log.syncdaemon.exceptions.log:

.home.ben..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = False
 connect = 0
 show_applet = 1
 bookmarked = True
Architecture: i386
CheckboxSubmission: 185b982c2fcd07b8cc9fd06781cc5a39
CheckboxSystem: c4db302c6990d0bb1b00c5c328683b3b
Date: Thu Oct 15 18:59:57 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 1.0.1-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.47-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
Bluppie (benhyper) wrote :
Revision history for this message
Bluppie (benhyper) wrote :

The icon tray off ubuntu one stays grey and disappaers when started up from the applikations tray. But it stil works.!!! And it is visible in the locations tray.

Revision history for this message
Dan Am (da-lonx) wrote :

Connection Failure

Revision history for this message
Mark G. Saye (markgsaye) wrote :

Bluppie, thanks for your bug report. I'm tagging it for one of the developers to look into.

Changed in ubuntuone-client (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
tags: added: desktop+
Erik Kronberg (eakron)
summary: - ubuntu one aint starts anymore after latest update
+ ubuntu one doesn't start anymore after latest update
Revision history for this message
Franco (franco-soldera) wrote :

In my case, the icon shows the status disconnected. I try to connect clicking on the icon, then "Connect". For one second the red "X" disappear, then ti appear again showing that it's disconnected.

Revision history for this message
nutznboltz (nutznboltz-deactivatedaccount) wrote :

If this is really related to upgrading then explore the possibility that the old configuration files were not removed by the upgrade and at the same time the old configuration files are incompatible with the upgraded ubuntuone-client.

Try removing

~/.config/ubuntuone
~/.local/share/ubuntuone
~/.cache/ubuntuone

and rebooting.

Remember that when a new user account is created then those directories and their contents must be created from scratch therefore they will be re-created if you remove them.

Revision history for this message
Bluppie (benhyper) wrote :

I have deleted Ubuntuone end try to reinstall it but..........

Selecting previously unselected package oneconf.
(Database inlezen ... 221659 files and directories currently installed.)
Uitpakken van oneconf (uit .../oneconf_0.2.8.1_all.deb) ...
Selecting previously unselected package ubuntuone-installer.
Uitpakken van ubuntuone-installer (uit .../ubuntuone-installer_3.0.2-0ubuntu1.1_all.deb) ...
Processing triggers for hicolor-icon-theme ...
Processing triggers for bamfdaemon ...
Rebuilding /usr/share/applications/bamf.index...
Processing triggers for desktop-file-utils ...
Processing triggers for gnome-menus ...
dpkg: vereistenproblemen verhinderen de configuratie van ubuntu-sso-client-qt:
 ubuntu-sso-client-qt is afhankelijk van python-ubuntu-sso-client (= 3.0.0-0ubuntu2); maar:
  Versie van python-ubuntu-sso-client op dit systeem is 3.0.2-0ubuntu3.
 ubuntu-sso-client-qt is afhankelijk van ubuntu-sso-client (= 3.0.0-0ubuntu2); maar:
  Versie van ubuntu-sso-client op dit systeem is 3.0.2-0ubuntu3.
dpkg: fout bij afhandelen van ubuntu-sso-client-qt (--configure):
 vereistenproblemen - blijft ongeconfigureerd
Instellen van oneconf (0.2.8.1) ...
Er is geen apport-verslag weggeschreven omdat het maximum aantal verslagen (MaxReports) al is bereikt
                     Instellen van ubuntuone-installer (3.0.2-0ubuntu1.1) ...
Fouten gevonden tijdens behandelen van:
 ubuntu-sso-client-qt
E: Sub-process /usr/bin/dpkg returned an error code (1)
Een pakket kon niet geïnstalleerd worden. Aan het proberen om te herstellen:
dpkg: vereistenproblemen verhinderen de configuratie van ubuntu-sso-client-qt:
 ubuntu-sso-client-qt is afhankelijk van python-ubuntu-sso-client (= 3.0.0-0ubuntu2); maar:
  Versie van python-ubuntu-sso-client op dit systeem is 3.0.2-0ubuntu3.
 ubuntu-sso-client-qt is afhankelijk van ubuntu-sso-client (= 3.0.0-0ubuntu2); maar:
  Versie van ubuntu-sso-client op dit systeem is 3.0.2-0ubuntu3.
dpkg: fout bij afhandelen van ubuntu-sso-client-qt (--configure):
 vereistenproblemen - blijft ongeconfigureerd
Fouten gevonden tijdens behandelen van:
 ubuntu-sso-client-qt

Revision history for this message
Bluppie (benhyper) wrote :

I have removed again,
~/.config/ubuntuone
~/.local/share/ubuntuone
~/.cache/ubuntuone

And I have deleted Ubuntuone and try to reinstall it but..........

dpkg: vereistenproblemen verhinderen de configuratie van ubuntu-sso-client-qt:
 ubuntu-sso-client-qt is afhankelijk van python-ubuntu-sso-client (= 3.0.0-0ubuntu2); maar:
  Versie van python-ubuntu-sso-client op dit systeem is 3.0.2-0ubuntu3.
 ubuntu-sso-client-qt is afhankelijk van ubuntu-sso-client (= 3.0.0-0ubuntu2); maar:
  Versie van ubuntu-sso-client op dit systeem is 3.0.2-0ubuntu3.
dpkg: fout bij afhandelen van ubuntu-sso-client-qt (--configure):
 vereistenproblemen - blijft ongeconfigureerd
Er is geen apport-verslag weggeschreven omdat de foutmelding volgt op een eerdere mislukking.
             Fouten gevonden tijdens behandelen van:
 ubuntu-sso-client-qt
E: Sub-process /usr/bin/dpkg returned an error code (1)
Een pakket kon niet geïnstalleerd worden. Aan het proberen om te herstellen:
dpkg: vereistenproblemen verhinderen de configuratie van ubuntu-sso-client-qt:
 ubuntu-sso-client-qt is afhankelijk van python-ubuntu-sso-client (= 3.0.0-0ubuntu2); maar:
  Versie van python-ubuntu-sso-client op dit systeem is 3.0.2-0ubuntu3.
 ubuntu-sso-client-qt is afhankelijk van ubuntu-sso-client (= 3.0.0-0ubuntu2); maar:
  Versie van ubuntu-sso-client op dit systeem is 3.0.2-0ubuntu3.
dpkg: fout bij afhandelen van ubuntu-sso-client-qt (--configure):
 vereistenproblemen - blijft ongeconfigureerd
Fouten gevonden tijdens behandelen van:
 ubuntu-sso-client-qt

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