ubuntu one: sync frozen

Bug #1271712 reported by Steffen M. on 2014-01-22
This bug affects 2 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)

Bug Description

hey there,
since quite a few days Ubuntu One stopped syncing files.
u1sdtool -s prints:

    connection: With User With Network
    description: doing local rescan
    is_connected: False
    is_error: False
    is_online: False
    queues: WORKING

there are about 7 small files (~60kB) wating to be uploaded but nothing happens.

I'm using Xubuntu 12.04LTS
ubuntuone-client: 3.0.2-0ubuntu2

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubuntuone-control-panel-qt 3.0.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-45.68~precise1-generic
Uname: Linux 3.5.0-45-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Wed Jan 22 21:33:17 2014
ExecutablePath: /usr/bin/ubuntuone-control-panel-qt
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
InterpreterPath: /usr/bin/python2.7
MarkForUpload: True
PackageArchitecture: all
 PATH=(custom, no user)
SourcePackage: ubuntuone-control-panel
UpgradeStatus: No upgrade log present (probably fresh install)

Steffen M. (maxdamage) wrote :
Steffen M. (maxdamage) wrote :

I managed to workaround this bug:
I found out that the standard-ubuntu-one folder synced just like it should
...but the external additional folders on my harddrive didn't.
To resolve the problem I used the webinterface for u1 to stop the syncing of these folders. After turning it on again and re-uploading all the data onto the cloud it now works again.
Still, it would be nice to see this fixed since re-uploading is quite time- and bandwith-consuming.

affects: ubuntuone-control-panel (Ubuntu) → ubuntuone-client (Ubuntu)
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntuone-client (Ubuntu):
status: New → Confirmed
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