Content sometime not display until a focus/geometry change

Bug #1720510 reported by Per-Inge on 2017-09-30
30
This bug affects 4 people
Affects Status Importance Assigned to Milestone
GNOME Software
Expired
Medium
gnome-software (Ubuntu)
High
Unassigned
ubuntu-themes (Ubuntu)
High
Unassigned

Bug Description

# Test case 1:

1. Open a new version of gnome-software/Ubuntu Software
2. Search for soft
3. No results are shown
4. Do something outside the gnome-software window, e.g mouse click or focus on another window, and the results are shown.

# Test case 2 (reliably reproduces issue every time):

1. Open gnome software
2. Install or uninstall rocketchat
3. Close gnome software
4. Open gnome software
5. Search for libreoffice
- No search results are being displayed.

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-software 3.26.0-0ubuntu3
ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
Uname: Linux 4.13.0-12-generic x86_64
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 30 09:28:37 2017
InstallationDate: Installed on 2017-09-15 (14 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170915)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba N/A
 gnome-software-plugin-snap 3.26.0-0ubuntu3
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Per-Inge (per-inge-hallin) wrote :
Sebastien Bacher (seb128) wrote :

thank you for your bug report, do you get any error displayed in the ui? trying here it works unless the snap query timeouts which blocks it to return other results but that's indicated in a notification

No I don't get any errors.
Tested again.on two installations on the same hardware.
- Restarted the the computer.
 - Started Ubuntu Software from the doc
- Search for "soft" and the result was presented
- Closed Ubuntu Software
- Started Ubuntu Software from the doc
- Search for "soft" and the result wasn't presented
- Clicked outside the Ubuntu Software window and the result was shown.

Will check on a new installation with other hardware later.

2017-10-01 2:24 GMT+02:00 Sebastien Bacher <email address hidden>:

> thank you for your bug report, do you get any error displayed in the ui?
> trying here it works unless the snap query timeouts which blocks it to
> return other results but that's indicated in a notification
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1720510
>
> Title:
> No results after search
>
> Status in gnome-software package in Ubuntu:
> New
>
> Bug description:
> Test case:
> Open a new version of gnome-software/Ubuntu Software
> Search for soft
> No results are shown
> Do something outside the gnome-software window, e.g mouse click or focus
> on another window, and the results are shown.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 17.10
> Package: gnome-software 3.26.0-0ubuntu3
> ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
> Uname: Linux 4.13.0-12-generic x86_64
> ApportVersion: 2.20.7-0ubuntu1
> Architecture: amd64
> CurrentDesktop: ubuntu:GNOME
> Date: Sat Sep 30 09:28:37 2017
> InstallationDate: Installed on 2017-09-15 (14 days ago)
> InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64
> (20170915)
> InstalledPlugins:
> gnome-software-plugin-flatpak N/A
> gnome-software-plugin-limba N/A
> gnome-software-plugin-snap 3.26.0-0ubuntu3
> SourcePackage: gnome-software
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/gnome-software/
> +bug/1720510/+subscriptions
>

--
Skickat från min nya mailadress

Sebastien Bacher (seb128) wrote :

confirmed, there is a similar problem when browsing categories described on a duplicate

"open gnome-software, select a category and view an application in a subcategory. I navigate back using the button in the GUI and then select a different subcategory."

summary: - No results after search
+ Content sometime not display until a focus/geometry change
Changed in gnome-software (Ubuntu):
importance: Undecided → High
status: New → Confirmed
Sebastien Bacher (seb128) wrote :
Changed in gnome-software (Ubuntu):
status: Confirmed → Triaged
Changed in gnome-software:
importance: Unknown → Medium
status: Unknown → Confirmed
Changed in gnome-software:
status: Confirmed → Expired

I did some more testing for this bug. I can't reproduce it using Communitheme. This seems to be an Ambiance-specific issue.

I can relieably reproduce this every time using the following workflow on Ambiance and not on Communitheme:

1. Open gnome software
2. Install or uninstall rocketchat
3. Close gnome software
4. Open gnome software
5. Search for libreoffice
- No search results are being displayed. Two ways to show the search results:
 a) go back to gnome software home page and search again -> search displays now
 b) click on another window (of another application) -> search results appear as soon as you click.

description: updated
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Adolfo Jayme (fitojb) on 2018-01-26
affects: ubuntu-themes → ubuntu-themes (Ubuntu)
Changed in ubuntu-themes (Ubuntu):
status: New → Confirmed
Adolfo Jayme (fitojb) on 2018-01-26
Changed in ubuntu-themes (Ubuntu):
status: New → Triaged
importance: Undecided → High
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