Ubuntu
ubuntu-themes package

Use of Ubuntu logo as default app icon dilutes the brand

Bug #1520615 reported by dobey
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
Undecided
Zoltan Balogh
Snap Store Server
Fix Released
Medium
Daniel Manrique
Software Center Agent
Invalid
Undecided
Unassigned
ubuntu-sdk-ide (Ubuntu)
New
Undecided
Unassigned
ubuntu-themes (Ubuntu)
Confirmed
Undecided
Unassigned
ubuntu-touch-meta (Ubuntu)
New
Undecided
Unassigned

Bug Description

Currently, MyApps and CPI are using the "placeholder-app-icon.png" from the Suru theme, which is a basic greyscale image, including a version of the Ubuntu logo. Showing this logo as the app icon for apps which have no icon, implies they are officially supported apps by Ubuntu, and dilutes the brand and trademark, when they are not actually such apps, particularly when they have no function directly linked to any part of Ubuntu.

Instead, a better representation would be a generic representation of an app window or similar.

Revision history for this message
James Tait (jamestait) wrote :

CPI does nothing more than return the URL passed to it from SCA. Marking the CPI task as invalid.

Changed in click-package-index:
status: New → Invalid
Revision history for this message
dobey (dobey) wrote :

Added ubuntu-touch-meta here, as ubuntu-sdk seems to be including this image in newly generated projects from the Ubuntu template, and those then get included in packages, and may be distributed with this image. Retroactively fixing all the packages which may exist and be distributed in the store already might be an additional requirement to fully resolve the issue.

Stephen Stewart (stephen-stewart)
Changed in software-center-agent:
status: New → Invalid
Magdalena Mirowicz (magdalena-mirowicz)
Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Matthieu James (tiheum)
Pat McGowan (pat-mcgowan)
Changed in canonical-devices-system-image:
assignee: nobody → Zoltan Balogh (bzoltan)
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I don't recall seeing this bug. But if it's not already fixed then probably "Won't Fix" is accurate if it's about Ubuntu Touch.

Changed in ubuntu-themes (Ubuntu):
status: New → Incomplete
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

This is still a problem with snapstore, the sequel to MyApps.

affects: ubuntu-ux → snapstore
Changed in snapstore:
assignee: Matthieu James (tiheum) → nobody
Revision history for this message
Matthew Paul Thomas (mpt) wrote :
Daniel van Vugt (vanvugt)
Changed in ubuntu-themes (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Bret Barker (noise) wrote :

mpt: Can you provide us with a new icon for snapstore usage?

Changed in snapstore:
assignee: nobody → Daniel Manrique (roadmr)
Revision history for this message
Carla Berkers (carlaberkers) wrote :

We had the same problem in snapweb, Karl worked on a solution for that case that we can reuse.
Karl can you attach the asset to this bug please, and also add it on the snapweb github repo?

Thanks!

Revision history for this message
Karl Waghorn-Moyce (karlwaghorn-moyce) wrote :

Hi Bret,

Please find new placeholder icon attached in SVG format along with a visual reference so you can see it in situ. I ran it past head of brand yesterday and he is happy to use this 'app store' icon as the replacement placeholder icon.

Thanks.

Revision history for this message
Karl Waghorn-Moyce (karlwaghorn-moyce) wrote :

Visual reference attached.

Thanks.

Natalia Bidart (nataliabidart)
Changed in snapstore:
status: Triaged → Fix Released
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