Activity log for bug #1588349

Date Who What changed Old value New value Message
2016-06-02 12:48:29 Anupam bug added bug
2016-06-02 12:49:27 Anupam bug task added canonical-devices-system-image
2016-06-02 12:51:01 Anupam description If I'm using wi-fi and go to settings and then select updates, "Checking for updates..." screen appears with a spinner for a few seconds; if there is any update available it shows, otherwise informs about the unavailability of updates. But while using mobile data (3G/H) *if there is no update available*, it gets stuck on the "Checking for updates..." screen and the spinner keeps spinning. I waited as long as 10-15 minutes. Note: If there is an update available then the behaviour is normal, i.e. shows the available update(s) after a few seconds. If I'm using wi-fi and go to settings and then select updates, "Checking for updates..." screen appears with a spinner for a few seconds; if there is any update available it shows, otherwise informs about the unavailability of updates. But while using mobile data (3G/H) *if there is no update available*, it gets stuck on the "Checking for updates..." screen and the spinner keeps spinning. I waited as long as 10-15 minutes. Note: If there is an update available then the behaviour is normal, i.e. shows the available update(s) after a few seconds. I'm seeing this behaviour from the very beginning (OTA-6 days).
2016-06-02 12:54:13 Anupam description If I'm using wi-fi and go to settings and then select updates, "Checking for updates..." screen appears with a spinner for a few seconds; if there is any update available it shows, otherwise informs about the unavailability of updates. But while using mobile data (3G/H) *if there is no update available*, it gets stuck on the "Checking for updates..." screen and the spinner keeps spinning. I waited as long as 10-15 minutes. Note: If there is an update available then the behaviour is normal, i.e. shows the available update(s) after a few seconds. I'm seeing this behaviour from the very beginning (OTA-6 days). If I'm using wi-fi and go to settings and then select updates, "Checking for updates..." screen appears with a spinner for a few seconds; if there is any update available it shows, otherwise informs about the unavailability of updates. But while using mobile data (3G/H) *if there is no update available*, it gets stuck on the "Checking for updates..." screen and the spinner keeps spinning. I waited as long as 10-15 minutes. Note: If there is an update available then the behaviour is normal, i.e. shows the available update(s) after a few seconds. I'm seeing this behaviour from the very beginning (OTA-6 days). Related to bug #1528886
2016-06-08 21:57:09 Launchpad Janitor ubuntu-system-settings (Ubuntu): status New Confirmed
2016-07-01 21:04:08 Pat McGowan bug task added qtbase-opensource-src (Ubuntu)
2016-07-01 21:04:39 Pat McGowan canonical-devices-system-image: importance Undecided High
2016-07-01 21:04:39 Pat McGowan canonical-devices-system-image: status New Confirmed
2016-07-01 21:04:39 Pat McGowan canonical-devices-system-image: assignee John McAleely (john.mcaleely)
2016-07-01 21:04:52 Pat McGowan qtbase-opensource-src (Ubuntu): assignee Lorn Potter (lorn-potter)
2016-07-01 21:10:58 Pat McGowan canonical-devices-system-image: status Confirmed Incomplete
2016-07-05 20:07:22 Pat McGowan ubuntu-system-settings (Ubuntu): assignee Jonas G. Drange (jonas-drange)
2016-07-05 20:07:56 Pat McGowan canonical-devices-system-image: assignee John McAleely (john.mcaleely) Bill Filler (bfiller)
2016-07-05 20:33:50 Pat McGowan attachment added client.log https://bugs.launchpad.net/canonical-devices-system-image/+bug/1588349/+attachment/4696044/+files/client.log
2016-07-05 20:34:13 Pat McGowan bug task added system-image (Ubuntu)
2016-07-05 20:34:32 Pat McGowan bug task deleted qtbase-opensource-src (Ubuntu)
2016-07-05 21:01:11 Pat McGowan system-image (Ubuntu): assignee Barry Warsaw (barry)
2016-07-05 21:01:22 Pat McGowan canonical-devices-system-image: status Incomplete Confirmed
2016-08-31 17:55:34 Anupam summary Checking for updates never finishes on 3G Checking for updates never finishes on 3G when no updates available
2016-08-31 19:17:05 Jonas G. Drange ubuntu-system-settings (Ubuntu): status Confirmed Incomplete
2016-08-31 19:32:40 Bill Filler system-image (Ubuntu): importance Undecided High
2016-09-05 13:16:09 VĂ­ctor R. Ruiz attachment added client.log https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1588349/+attachment/4734915/+files/client.log
2016-12-12 16:26:45 Anupam description If I'm using wi-fi and go to settings and then select updates, "Checking for updates..." screen appears with a spinner for a few seconds; if there is any update available it shows, otherwise informs about the unavailability of updates. But while using mobile data (3G/H) *if there is no update available*, it gets stuck on the "Checking for updates..." screen and the spinner keeps spinning. I waited as long as 10-15 minutes. Note: If there is an update available then the behaviour is normal, i.e. shows the available update(s) after a few seconds. I'm seeing this behaviour from the very beginning (OTA-6 days). Related to bug #1528886 If I'm using wi-fi and go to settings and then select updates, "Checking for updates..." screen appears with a spinner for a few seconds; if there is any update available it shows, otherwise informs about the unavailability of updates. But while using mobile data (3G/H) *if there is no update available*, it gets stuck on the "Checking for updates..." screen and the spinner keeps spinning. I waited as long as 10-15 minutes. Note: If there is an update available then the behaviour is normal, i.e. shows the available update(s) after a few seconds. I'm seeing this behaviour from the very beginning (OTA-6 days). Related to bug #1528886 UPDATE: It's gotten weirder after the introduction of the new update panel in OTA-13. When there is an update available, it keeps on "Checking for updates..." along with the list of available updates:
2016-12-12 16:27:49 Anupam attachment added checking and listing available at once https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1588349/+attachment/4790760/+files/screenshot20161212_215042136.png
2016-12-12 16:28:17 Anupam description If I'm using wi-fi and go to settings and then select updates, "Checking for updates..." screen appears with a spinner for a few seconds; if there is any update available it shows, otherwise informs about the unavailability of updates. But while using mobile data (3G/H) *if there is no update available*, it gets stuck on the "Checking for updates..." screen and the spinner keeps spinning. I waited as long as 10-15 minutes. Note: If there is an update available then the behaviour is normal, i.e. shows the available update(s) after a few seconds. I'm seeing this behaviour from the very beginning (OTA-6 days). Related to bug #1528886 UPDATE: It's gotten weirder after the introduction of the new update panel in OTA-13. When there is an update available, it keeps on "Checking for updates..." along with the list of available updates: If I'm using wi-fi and go to settings and then select updates, "Checking for updates..." screen appears with a spinner for a few seconds; if there is any update available it shows, otherwise informs about the unavailability of updates. But while using mobile data (3G/H) *if there is no update available*, it gets stuck on the "Checking for updates..." screen and the spinner keeps spinning. I waited as long as 10-15 minutes. Note: If there is an update available then the behaviour is normal, i.e. shows the available update(s) after a few seconds. I'm seeing this behaviour from the very beginning (OTA-6 days). Related to bug #1528886 UPDATE: It's gotten weirder after the introduction of the new update panel in OTA-13. When there is an update available, it keeps on "Checking for updates..." along with the list of available updates: https://launchpadlibrarian.net/297883544/screenshot20161212_215042136.png