Can't connect to foreign mobile network
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubuntu-system-settings (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Hello,
I have had the Ubuntu phone (BQ E4.5) for some time, I lately travelled
to New York and found out it didn't connect to the mobile network, not
even GSM. At that time I thought it was a frequency issue, but right now
I am in Portugal and the frequency is the same here as my home country
(Netherlands).
For some reason the phone doesn't see or recognize the other providers
networks.
My own provider is T-Mobile (NL), then when I just rebooted the Mobile
settings => Provider shows 3 available networks, after a few seconds
they disappear and there is only the choice for "Automatic".
The spinning icon keeps spinning for ever and there is no way I can call
or text outside my own country.
Is there any way this can be solved? Or do I have to wait for an upgrade?
Thanks,
Frans
phablet@ ubuntu- phablet: ~$ /usr/share/ ofono/scripts/ list-operators ubuntu- phablet: ~$ /usr/share/ ofono/scripts/ list- ubuntu- phablet: ~$ /usr/share/ ofono/scripts/ list-modems W1315.MD. WG.MP.V37. P5, 2014/05/15 11:49 RadioSettings org.ofono. SimManager org.ofono. MtkSettings org.ofono. CallVolume org.ofono. VoiceCallManage r org.ofono. NetworkTime RadioSettings ]
FastDormancy = 0
ModemTechnolog ies = gsm umts
TechnologyPref erence = umts SimManager ] MtkSettings ] CallVolume ]
SpeakerVolume = 0
MicrophoneVolu me = 0 VoiceCallManage r ]
EmergencyNumbe rs = 08 000 999 110 112 911 118 119 NetworkTime ]
[ /ril_1 ]
[ /ril_0 ]
phablet@
list-calls list-messages list-operators
list-contexts list-modems
phablet@
[ /ril_1 ]
Features = rat sim
Lockdown = 0
Model = Fake Modem Model
Type = hardware
Manufacturer = Fake Manufacturer
Powered = 1
Revision = MOLY.WR8.
Emergency = 0
Serial = 359011060053356
Online = 1
Interfaces = org.ofono.
[ org.ofono.
[ org.ofono.
Present = 0
[ org.ofono.
Has3G = 1
[ org.ofono.
Muted = 0
[ org.ofono.
[ org.ofono.
[ /ril_0 ] W1315.MD. WG.MP.V37. P5, 2014/05/15 11:49 ConnectionManag er org.ofono.Phonebook org.ofono. CallBarring org.ofono. CallForwarding org.ofono. CallSettings org.ofono. SupplementarySe rvices org.ofono. NetworkRegistra tion org.ofono. SmartMessaging org.ofono. PushNotificatio n org.ofono. MessageManager org.ofono. MessageWaiting org.ofono. RadioSettings org.ofono. SimManager org.ofono. MtkSettings org.ofono. CallVolume org.ofono. VoiceCallManage r org.ofono. NetworkTime ConnectionManag er ]
RoamingAllowed = 1 CallBarring ]
Features = gprs ussd net sms rat sim
Lockdown = 0
Model = Fake Modem Model
Type = hardware
Manufacturer = Fake Manufacturer
Powered = 1
Revision = MOLY.WR8.
Emergency = 0
Serial = 359011060013350
Online = 1
Interfaces = org.ofono.
[ org.ofono.
Powered = 0
Attached = 0
Bearer = none
[ org.ofono.Phonebook ]
[ org.ofono.