Activity log for bug #1438633

Date Who What changed Old value New value Message
2015-03-31 10:48:14 Michał Karnicki bug added bug
2015-03-31 10:48:14 Michał Karnicki attachment added ubuntu system settings log file https://bugs.launchpad.net/bugs/1438633/+attachment/4361855/+files/application-legacy-ubuntu-system-settings-.log
2015-03-31 10:51:44 Michał Karnicki attachment added video showing the problem https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1438633/+attachment/4361859/+files/4_209056128678494499.mp4
2015-03-31 11:25:50 Michał Karnicki description current build number: 20 device name: krillin channel: ubuntu-touch/stable/bq-aquaris.en alias: ubuntu-touch/ubuntu-rtm/14.09 last update: 2015-03-30 10:20:33 version version: 20 version ubuntu: 20150312 version device: 20150310-3201c0a version custom: 20150216-561-29-186 Steps to reproduce: - Set up U1 account - Open Settings > About this phone - Press "Check for updates" Expected: - List of updates loads and I can select which to install Actual: - List of updates seems to load for a moment, shows up for a fraction of a second, and page goes blank (besides the header). Also, it's not responsive, you can't go back. There are no crash files logged for this. current build number: 20 device name: krillin channel: ubuntu-touch/stable/bq-aquaris.en alias: ubuntu-touch/ubuntu-rtm/14.09 last update: 2015-03-30 10:20:33 version version: 20 version ubuntu: 20150312 version device: 20150310-3201c0a version custom: 20150216-561-29-186 Steps to reproduce: - Set up U1 account - Open Settings > About this phone - Press "Check for updates" Expected: - List of updates loads and I can select which to install Actual: - List of updates seems to load for a moment, shows up for a fraction of a second, and page goes blank (besides the header). Also, it's not responsive, you can't go back. There are no crash files logged for this. Note that, in contrast, Settings > Updates works as expected. Perhaps this is because 'About this phone' > Updates is supposed to only show OTA updates, and currently there are none? If so, it should clearly say 'No updates' - but the fact you can't effectively press back (frozen) does indicate some sort of bug/crash nevertheless.
2015-03-31 12:09:26 Sebastien Bacher bug added subscriber Alberto Mardegan
2015-04-08 15:25:22 Jonas G. Drange ubuntu-system-settings (Ubuntu): status New Incomplete
2015-04-09 12:10:21 Jonas G. Drange attachment added log from when @pstolowski opened the Updates panel from About https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1438633/+attachment/4370449/+files/uss.log
2015-04-09 12:18:30 Jonas G. Drange ubuntu-system-settings (Ubuntu): status Incomplete Confirmed
2015-04-09 12:21:54 Jonas G. Drange description current build number: 20 device name: krillin channel: ubuntu-touch/stable/bq-aquaris.en alias: ubuntu-touch/ubuntu-rtm/14.09 last update: 2015-03-30 10:20:33 version version: 20 version ubuntu: 20150312 version device: 20150310-3201c0a version custom: 20150216-561-29-186 Steps to reproduce: - Set up U1 account - Open Settings > About this phone - Press "Check for updates" Expected: - List of updates loads and I can select which to install Actual: - List of updates seems to load for a moment, shows up for a fraction of a second, and page goes blank (besides the header). Also, it's not responsive, you can't go back. There are no crash files logged for this. Note that, in contrast, Settings > Updates works as expected. Perhaps this is because 'About this phone' > Updates is supposed to only show OTA updates, and currently there are none? If so, it should clearly say 'No updates' - but the fact you can't effectively press back (frozen) does indicate some sort of bug/crash nevertheless. current build number: 20 device name: krillin channel: ubuntu-touch/stable/bq-aquaris.en alias: ubuntu-touch/ubuntu-rtm/14.09 last update: 2015-03-30 10:20:33 version version: 20 version ubuntu: 20150312 version device: 20150310-3201c0a version custom: 20150216-561-29-186 Steps to reproduce: 1. Set up U1 account, but enter the wrong password 2. Cancel 3. Set up U1 account using the correct credentials this time (same email as in 1) 4. Open Settings > About this phone 5. Press "Check for updates" Expected: - List of updates loads and I can select which to install Actual: - List of updates seems to load for a moment, shows up for a fraction of a second, and page goes blank (besides the header). Also, it's not responsive, you can't go back. There are no crash files logged for this. Note that, in contrast, Settings > Updates works as expected. Perhaps this is because 'About this phone' > Updates is supposed to only show OTA updates, and currently there are none? If so, it should clearly say 'No updates' - but the fact you can't effectively press back (frozen) does indicate some sort of bug/crash nevertheless.
2015-04-09 12:22:30 Jonas G. Drange description current build number: 20 device name: krillin channel: ubuntu-touch/stable/bq-aquaris.en alias: ubuntu-touch/ubuntu-rtm/14.09 last update: 2015-03-30 10:20:33 version version: 20 version ubuntu: 20150312 version device: 20150310-3201c0a version custom: 20150216-561-29-186 Steps to reproduce: 1. Set up U1 account, but enter the wrong password 2. Cancel 3. Set up U1 account using the correct credentials this time (same email as in 1) 4. Open Settings > About this phone 5. Press "Check for updates" Expected: - List of updates loads and I can select which to install Actual: - List of updates seems to load for a moment, shows up for a fraction of a second, and page goes blank (besides the header). Also, it's not responsive, you can't go back. There are no crash files logged for this. Note that, in contrast, Settings > Updates works as expected. Perhaps this is because 'About this phone' > Updates is supposed to only show OTA updates, and currently there are none? If so, it should clearly say 'No updates' - but the fact you can't effectively press back (frozen) does indicate some sort of bug/crash nevertheless. current build number: 20 device name: krillin channel: ubuntu-touch/stable/bq-aquaris.en alias: ubuntu-touch/ubuntu-rtm/14.09 last update: 2015-03-30 10:20:33 version version: 20 version ubuntu: 20150312 version device: 20150310-3201c0a version custom: 20150216-561-29-186 Steps to reproduce: 1. Set up U1 account, but enter the wrong password 2. Cancel 3. Set up U1 account using the correct credentials this time (same email as in 1) 4. Open Settings > About this phone 5. Press "Check for updates" Note: Subsequent reproductions require killing the USS process. Expected: - List of updates loads and I can select which to install Actual: - List of updates seems to load for a moment, shows up for a fraction of a second, and page goes blank (besides the header). Also, it's not responsive, you can't go back. There are no crash files logged for this. Note that, in contrast, Settings > Updates works as expected. Perhaps this is because 'About this phone' > Updates is supposed to only show OTA updates, and currently there are none? If so, it should clearly say 'No updates' - but the fact you can't effectively press back (frozen) does indicate some sort of bug/crash nevertheless.
2015-04-13 14:21:06 Launchpad Janitor branch linked lp:~ken-vandine/ubuntu-system-settings/lp1438633
2015-04-16 07:36:20 Sebastien Bacher ubuntu-system-settings (Ubuntu): importance Undecided High
2015-04-16 07:36:20 Sebastien Bacher ubuntu-system-settings (Ubuntu): status Confirmed In Progress
2015-04-16 07:36:20 Sebastien Bacher ubuntu-system-settings (Ubuntu): assignee Ken VanDine (ken-vandine)
2015-04-17 00:42:17 Bill Filler bug task added canonical-devices-system-image
2015-04-17 00:42:25 Bill Filler canonical-devices-system-image: milestone ww17-2015
2015-04-23 14:55:51 Ken VanDine ubuntu-system-settings (Ubuntu): status In Progress Fix Released
2015-04-23 15:10:10 Pat McGowan canonical-devices-system-image: status New Fix Released
2015-04-23 15:10:12 Pat McGowan canonical-devices-system-image: importance Undecided High