[system-settings] the user should not need to sign into Ubuntu One in order to update core apps

Bug #1434151 reported by jezra
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Software Center Agent
New
Undecided
Unassigned
Ubuntu UX
Incomplete
Critical
Unassigned
ubuntu-system-settings (Ubuntu)
Confirmed
Low
Unassigned

Bug Description

Apps that come pre-installed with Ubuntu Touch should not require the user to create an UbuntuOne account in order to receive updates to those apps.

summary: - the user should not need to sign into Ubuntu One in order to update core
- apps
+ [system-settings] the user should not need to sign into Ubuntu One in
+ order to update core apps
Changed in ubuntu-ux:
status: New → Triaged
assignee: nobody → Paty Davila (dizzypaty)
assignee: Paty Davila (dizzypaty) → nobody
assignee: nobody → Matthew Paul Thomas (mpt)
Revision history for this message
Pat McGowan (pat-mcgowan) wrote :

FWIW these apps are updated via the image update process so in a sense it is already the case that a U1 account is not required.

Changed in ubuntu-system-settings (Ubuntu):
status: New → Confirmed
importance: Undecided → High
importance: High → Low
Revision history for this message
Albert Astals Cid (aacid) wrote :

unity8 waiting for design -> Incomplete

Changed in unity8 (Ubuntu):
status: New → Incomplete
John Lea (johnlea)
Changed in ubuntu-ux:
importance: Undecided → Critical
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

So, there are two ways of updating a default app: individually (like non-default apps), which currently requires an Ubuntu One account; and as part of the system, which doesn't.

Has anyone done a cost-benefit on having two methods that differ in this way? I guess the cost is confusion that if your Ubuntu One account gets lost/deleted, you'll see updates for some apps sometimes require an Ubuntu One account and sometimes don't. And in not knowing whether you need to update them at all when you're about to install a system update anyway. The benefit might be that if you urgently need an update to a particular default app, you can get it without updating the whole system; though that won't reduce the size of the next system update.

There are probably other technical issues that I have no idea about. So this isn't a UI design question, it's a store architecture question. (And almost certainly not an ubuntu-download-manager bug: ubuntu-download-manager is mechanism, not policy.)

The design currently assumes that if you aren't signed in to Ubuntu One, you won't see any app updates at all: "Sign in to Ubuntu One to receive updates for apps." <https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile> So, this does require design changes either way: to make that message refer either to "other apps", or to something like "non-default apps". I can't specify which until the store question is answered.

affects: ubuntu-download-manager (Ubuntu) → software-center-agent
no longer affects: unity8 (Ubuntu)
Changed in ubuntu-ux:
status: Triaged → Incomplete
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

(This is an example of the folly of the "Ubuntu UX" project: Critical for one component, Low for the other, Incomplete for one, Confirmed for the other. Deassigning because there's nothing I can do here.)

Changed in ubuntu-ux:
assignee: Matthew Paul Thomas (mpt) → nobody
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.